Learning and Development Team Lead (Strategic Pillar)

About the Job

Locations: Ortigas

Corporate Title: Senior Manager

Work Arrangement: Hybrid

Our Learning & Development Team is looking for experienced professionals to join us in Ortigas for the role of Learning and Development Team Lead (Strategic Pillar).

In this role, you will lead the implementation of the Learning and Development Framework to identify, develop, deliver, and evaluate solutions that build employee competencies for current and future roles. You will also supervise and develop the Learning and Development team, ensuring alignment with mandates, KPIs, and providing the necessary resources for optimal performance and engagement.

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Direct and supervise the implementation of the Learning and Development framework, budget process, policies, and service level agreements (SLAs).
• Consolidate, monitor, and manage the budget from L&D Business Leads and supervise team members in preparing and tracking expenses.
• Monitor submission of monthly accruals and coordinate with finance and L&D Business Leads to address any discrepancies or complaints on payments/reimbursements.
• Provide strategic recommendations to L&D Business Leads on program implementation and monitor training operations effectiveness based on SLAs.
• Conduct regular touchpoint meetings with L&D Business Leads and align with other HR functions related to learning operations.
• Develop and implement standardized processes for vendor/faculty selection, development, management, and ensure all training logistics are efficiently planned and executed.
• Direct and supervise the implementation of program evaluations, ensure results are documented and submitted to stakeholders, and provide recommendations for process improvements while complying with relevant regulations.

What we’re looking for

• Holder of Bachelor's Degree in any discipline
• Strong knowledge and experience in Learning and Development programs, including Rank and File, Officers, Executives, and Junior Executives, with expertise in curriculum design, training needs analysis (ADDIE model), and stakeholder management.
• Background in competency mapping and account management, ideally with experience in roles similar to HR Business Partner.
• Proven people management experience with above-average communication and facilitation skills
• With experience in working for a large sized organization; Banking experience is preferred but not required

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth

To know more about us, and our career opportunities visit https://careers-page.com/eastwest-bank