Lead Digital Project Manager

Come and Join a growing and dynamic IT company located in both great cities in the Philippines - Makati & Cebu

Office Location: Chino Roces, Makati City, Philippines

Individual contributor

Lead Digital Project Manager

A Lead Digital Project Manager is Responsible for the following:

• Lead and manage a team of project managers
• Oversee and manage large and complex digital projects
• Work closely with project teams to ensure project requirements are met
• Provide regular project updates to stakeholders
• Manage project budgets and schedules
• Ensure project documentation is up to date and accurate
• Identify and manage project risks and issues
• Develop and maintain project plans
• Manage project resources, including hiring and managing contractors
• Ensure the team is using the best project management practices and processes
• Define project goals and objectives, and ensure they align with overall business objectives

Job Responsibilities

A. General Duties & Responsibilities

• Oversee global team activities across multiple projects
• Coordinate project management activities, resources, equipment and information with multiple stakeholders
• Organize and/or participate in high-level stakeholder discussions and meetings
• Develop strategies for effective project on-boardings and transitions
• Analyze activity risks and opportunities
• Escalate blockers to progress on initiatives
• Create and maintain comprehensive team documentation, plans and reporting
• Define quality standards and ensure they are followed
• Monitor specific KPIs and provide updates to management team and colleagues on customer/project status
• Organize initiatives for team engagement and retention
• Conduct technical interviews for aspiring applicants
• Train, set goals, and evaluate team member progress

KPIs

Individual

· Timeliness of project delivery: measures ability to manage their tasks and deliver projects on time

· Quality of project deliverables: measures the quality of work produced by the PM, including accuracy, completeness, and attention to detail

· Ability to manage tasks: measures ability to manage tasks assigned, including ability to prioritize, delegate, and complete tasks on time

· Communication with stakeholders: measures ability to communicate with stakeholders effectively, including their ability to provide regular project updates, respond to questions and concerns in a timely manner, proactivity to share value, and manage stakeholder expectations

· Team collaboration: measures ability to work collaboratively with other team members, including their ability to provide support and assistance to other team members when needed

· Adaptability: measures ability to adapt to changing project requirements and priorities, including their ability to adjust project plans and timelines as needed

Project

• Timing of delivery and project completion
• Quality of deliverables
• Client satisfaction and complaints
• Cost and profitability

Management

• Retention
• Productivity
• Job fit rate

Qualifications:

• More than 4 years professional related experience in Project Management or similar roles WITH client-facing (email interactions, regular calls with client) and leadership experience
• Excellent English communication skills
• Proficiency in project coordination
• Able to prioritize, balance and organize multiple tasks
• Positive and deadline-driven attitude
• With a strong eye for detail and commitment to accuracy
• Ability to identify risks and problems and then providing solution
• Demonstrated ability to synthesize feedback and adjust plans accordingly
• Excellent analytical skills, allowing the ability to distill requirements into action plans
• Demonstrated ability to build strong relationships with both internal and external customers
• Hands on experience with project management tools
• Familiarity with Content Management systems and HTML/CSS
• Curious about E-commerce, multi-media, localization, and new web technologies in general
• Knowledge with basic Project Lifecycle and Agile principles
• Hands-on experience with project management software (e.g., ClickUp, Trello, Jira, Confluence)
• Able to interpret data, provide reporting, and maximize integrations
• Possess strong cross-group negotiation, communication (written and verbal), and conflict management skills
• Expertise in resource and project allocation management.
• Strategic in fostering team career development and providing coaching.
• Proven leadership experience

Work set-up and working hours:

• 2:30pm - 11:30pm PHT Monday to Friday
• Hybrid Setup

Working at Datawords Philippines, you will enjoy:

• Hybrid setup with hybrid allowance
• Competitive Salary
• Shift incentive
• Health Insurance Policy with Dental, Optical and ComPsych coverage
• Learning opportunities, access to Linkedin Learning courses
• Local and International training/business trip opportunities
• Vacation leave, Sick Leave, Offered Leave, Marriage Leave, Birthday Leave
• Virtual and Onsite Health and Wellness Programs
• Inclusive, Fun and Unique Datawords Culture where EVERYONE MATTERS!

WHO WE ARE

Datawords - International Digital Marketing Powered by Multicultural Technologies.

We see technology from a multicultural point of view, which is why our agency creates and proposes cutting edge solutions and innovations that scale quickly to any market.

We always aim to offer the best multicultural digital experience to our clients, and have acquired several agencies with specific expertise in recent years: Digiprod, an audio-visual production company, Vanksen, a digital strategy company and 87seconds, a creative video agency. In a world driven by disruption, we constantly challenge ourselves to improve our solutions and technology, such as Wezen. We focus both on organic growth and are always on the lookout for interesting acquisitions to complement our existing offering.

Datawords was born out of a vision of communication that transcends all borders to reach the broadest possible audience everywhere across the globe. At the heart of that vision is a mix of technological mastery and communications expertise that drives every aspect of our brand DNA — down to our very name.

Technology may be at the heart of what we do, but people are at the heart of who we are. They are the ones who make Datawords a singular place to work for – and with.

From every corner of the globe, our employees bring not only their local language and culture, but their individual energies, passions and motivations to the job each day. The result is a true melting pot of knowledge, skill and perspective in which solutions are never far away.

As technology advances faster and faster and the world becomes smaller every day, our team is made to change

and grow with the times. Because words and technology are only as meaningful as the people behind them.

Come and Join our Growing and Talented Team at Datawords Philippines!

We believe that diversity and inclusion are essential to the success of our company. We are committed to creating an inclusive working environment where every employee, whatever their abilities, can flourish. Datawords guarantees fairness for all during the recruitment process, regardless of gender, ethnic origin, religion, sexual orientation, social status, disability or age.