IT Operations Senior Analyst | Makati | Morning | Full Onsite

HR TechX Corp.


Date: 2 weeks ago
City: Makati City
Contract type: Full time
Job Responsibilities:

  • Supports the operation of ticket dispatching and chat support
  • Supervises IT Service Management Assistants
  • Management and Administration of ManageEngine Service Desk
  • Handles all projects/enhancement of other service desk (Support Service Desk)
  • Handles different tasks related to IT governance and compliance


Qualifications:

  • Bachelor's degree holder in IT, Information Systems, Computer Science, Computer Engineering or related courses
  • Knowledgeable in ManageEngine Service Desk Plus
  • With knowledge in key technologies (e.g. Microsoft 365)
  • Preferably knowledgeable in any ticketing system (ManageEngine, Service Now) platform
  • Preferably ITIL certified
  • Preferably Certified Business Analysis Professional (CBAP)


K

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Salesforce Core Developer Senior Associate

PwC South East Asia Consulting, Makati City
19 hours ago
Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismSalesforceManagement LevelSenior AssociateJob Description & SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As a...

Staff Consultant, SEO

dentsu, Makati City
1 day ago
Job Description:Role OverviewWe’re looking for a data-savvy, AI-aware SEO Associate to support our growing SEO team. This role is ideal for someone who understands the evolving search landscape and is eager to apply both technical and content-driven strategies to improve organic visibility and performance.Key ResponsibilitiesExecute and support technical SEO audits; monitor site health, Core Web Vitals, and structured data implementation....

HR Intern

Thales, Makati City
4 days ago
Location: MAKATI, PhilippinesThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a...