HR Generalist CEBU Based

Job Description:

Position Overview

As an HR Specialist of Open Look Business Solutions, Inc., you will work closely with the leadership team to promote positive employee relations, manage conflict resolution, and ensure compliance with internal policies. Additionally, you will oversee attendance and payroll-related data, monitor employee benefits such as HMO and government statutory contributions, and ensure accurate and timely updates for payroll accounts. This role plays a critical part in maintaining employee engagement, performance, and well-being while upholding compliance standards.

Duties and Responsibilities:

1. Employee Relations and Compliance

• Collaborate with Group Leaders to address and resolve employee performance and behavioural issues.
• Receive and document incident reports, ensuring compliance with the company code of conduct and Philippine Labor Law.
• Conduct initiative-taking monitoring of employee relations, escalating undocumented incidents as needed.
  
  
  

2. Performance and Behaviour Documentation

• Record and monitor performance issues, promotions, and other notable behaviours for proper documentation and recognition.
• Facilitate tracking and coordination of new hires 3rd month and 5th month performance review.
• Work with Group Leaders to formalize disciplinary or corrective actions, as well as facilitate the processes of annual appraisals, promotions, internal movement, and end of employment.
  
  
  

3. Attendance and Payroll Monitoring

• Track and analyse attendance records, including tardiness, absences, and overtime, to ensure accuracy for payroll processing.
• Verify employee records to ensure payroll figures are accurate and compliant with company policies.
• Collaborate with the payroll team to address discrepancies in attendance data impacting payroll.
  
  
  

4. Benefits Monitoring

• Oversee employee benefits, including HMO enrolment and utilization, government statutory contributions.
• Coordinate with relevant departments to resolve employee concerns regarding benefits or statutory requirements.
• Consolidate and update employee records in HRIS on company-initiated holidays and leave policy.
  
  
  

5. Engagement and Communication

• Foster open communication between employees and leadership to address workplace concerns and maintain a positive work environment.
• Serve as a liaison for employee feedback and recommendations to enhance workplace policies and practices.
• Facilitate and coordinate the processing and releasing of employees final pay and receivable.
  
  
  

6. Operational Compliance and Reporting

• Ensure adherence to company policies and Philippine Labor Law requirements.
• Prepare and submit reports related to employee relations, attendance, and benefits to HR Leader.
• Workplace Conduct and Compliance:
  
  
  

7. Ensure adherence to internal attendance protocols as outlined in the company code of conduct.

• Maintain compliance with all internal processes to ensure consistent operation across the organization.
• Accurately log work output and other relevant activities in the designated system.
• Ensure all communication related to compensation, company policies, or sensitive internal matters remains within the designated internal channels.
  
  
  

Qualifications:

• A bachelors degree in human resources, Business Administration, Psychology, or related field of study is needed.
  
  
  

At least 3-5 years of experience in an HR role, preferably with a focus on employee relations, compensation and benefit administration, compliance, and performance management.

• Proficiency in HR software (e.g., HRIS/Payroll systems) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong understanding of HR principles, practices, and employment laws to ensure compliance and provide accurate policy guidance.
• Excellent verbal and written communication skills to effectively liaise between employees and management, document incidents, and provide clear guidance on policies.
• Strong problem-solving abilities to address HR issues, resolve conflicts, and provide effective solutions.
• Exceptional organizational skills to manage multiple HR responsibilities, maintain accurate records, and ensure compliance with legal standards.
• Strong interpersonal skills to build positive relationships with employees, promote a supportive workplace culture, and engage in conflict resolution.
• Strong analytical skills to prepare detailed reports, audit documentation, and provide data-driven insights to senior management.
• High attention to detail to ensure accuracy in documentation, payroll, and benefits management.
  
  
  

Shift and work arrangements.

• Hybrid (2 days onsite/3 days WFH)
• 8:00 pm 5:00 am Monday to Friday work days
• Saturday & Sunday rest days
• Target start date January 16, 2025