General Manager
TapTalent.ai
Date: 2 weeks ago
City: Makati City
Contract type: Full time
We're Hiring: General Manager!
Qualifications
We are seeking a dynamic and experienced General Manager to oversee day-to-day operations of
the shop. The ideal candidate will be passionate about floral design, retail operations, and customer
service. This role is responsible for managing staff, maintaining inventory, ensuring high-quality
service, and driving sales performance.
Job Description
The employee is responsible in performing the following duties and responsibilities:
Key Responsibilities
Operations Management:
Qualifications
- Proven experience (3+ years) in retail management, preferably in a floral or boutique setting
- Strong leadership, organizational, multitasking, and problem-solving skills.
- Excellent communication and interpersonal abilities (especially VIP clients).
- Knowledge of floral design is a plus but not mandatory.
- Proficient in inventory and point-of-sale systems.
- Flexibility to work weekends, holidays, and peak floral seasons
- Basic floral industry knowledge
- Visual merchandising skills
- Social media management experience
- Artistic & Aesthetic Sensibility
We are seeking a dynamic and experienced General Manager to oversee day-to-day operations of
the shop. The ideal candidate will be passionate about floral design, retail operations, and customer
service. This role is responsible for managing staff, maintaining inventory, ensuring high-quality
service, and driving sales performance.
Job Description
The employee is responsible in performing the following duties and responsibilities:
Key Responsibilities
Operations Management:
- Oversee daily retail operations, including opening/closing procedures.
- Ensure the shop is clean and well-organized,
- Manage deliveries and ensure timely fulfillment of customer orders.
- Implement operational policies and procedures to improve efficiency.
- Lead, train, support, and supervise the team
- Foster a collaborative and productive work environment.
- Create and manage staff schedules, performance reviews, and hiring needs
- Provide excellent customer service, resolve complaints, and handle special requests.
- Cultivate relationships with repeat clients and corporate accounts.
- Ensure the highest standards of quality and customer satisfaction are met.
- Monitor and manage inventory of supplies.
- Coordinate with vendors and suppliers.
- Minimize waste and ensure proper flower care and storage.
- Develop and implement strategies to boost in-store and online sales.
- Manage social media accounts and online promotions.
- Coordinate seasonal promotions and special events (e.g., Valentine’s Day, Mother’s Day).
- Collaborate on visual merchandising to ensure the shop is always inviting and on-brand
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