Executive, Brand Standards

Hybrid (3-4 days in the office - RCBC Plaza Tower II, Makati City)

Role Description:

• Supports the co-ordination and planning of the regional standards development process and yearly Publication
• Create, maintain, and improve regular and ad-hoc reporting dashboards and activity trackers. Ensure data accuracy and visual clarity for decision-making across the team and region.
• Responsible for the facilitation of the Standards Publication process approval stage-gates (including the internal Approvals from Operations, Legal, Quality leads) Regional Standards Committee), ensuring that new/revised brand standards follow the governance process, aligned with company’s Hotel Ready & Hotel Budget guidance processes.
• Support the evolution of tools and processes in collaboration with global teams (e.g. BRR, Global Systems). Actively identify opportunities to streamline workflows and enhance user experience.
• Assist in aligning Brand Standards activity with wider Hotel Ready and Quality programmes to ensure consistency, visibility, and operational readiness across EMEAA.
• Coordinate recurring and ad-hoc team meetings, agendas, notes, and follow-ups. Oversee the management of shared inboxes and act as a first point of contact for standards-related queries.
• Manage the end-to-end facilitation of standards waivers and alternative arrangement submissions, ensuring timely stakeholder engagement and documentation. This includes owning the hotel tickets process by liaising with stakeholders for responses and escalations.
  
  

Qualifications:

• Bachelor’s degree or an equivalent combination of education and work-related experience.
• Experience:
• 1-3 years’ experience in corporate environment.
• Previous international company experience.
• Demonstrable experience in working with and across stakeholders from multiple disciplines.
  
  

Required Skills:

• Strong organisational and project coordination skills with the ability to manage multiple priorities.
• Demonstrated ability to manage multiple tasks and projects across regions and functions with attention to detail
• Strong communications and presentation skills
• Attention to detail and a structured, process-driven approach to work.
• Ability to analyse, interpret and extract trends from data, and to formulate recommendations.
• Comfortable working in a digital environment; proficient in Microsoft 365 tools (Excel, PowerPoint, Teams, SharePoint) and open to learning new platforms.
• Language skills (beneficial) and cultural awareness (essential) for effective multi-country communications
  
  

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.