Enrollment Fulfillment Associate

Sun Life Grepa Financial, Inc.


Date: 8 hours ago
City: Makati City
Contract type: Full time
Are you an exceptional talent who wants to realize your purpose? Join our team! We pride ourselves in having a people-first, highly collaborative and supportive culture!

Our work is more than just a paycheck – we make a difference in the lives of Filipinos by helping them achieve financial security and live healthier lives. This is our PURPOSE. You will have meaningful and impactful work, while also enjoying a supportive and energizing work environment.

Join us and experience the following:

  • Competitive monthly salary guaranteed 14 months
  • Comprehensive life insurance and health coverage for you and your dependents
  • Comprehensive wellness programs that support your physical, financial, mental and emotional health
  • Flexible work schedule and hybrid work set up for non-sales roles
  • Generous vacation leave policy that allows you to recharge and return to work refreshed and celebrate your special moments
  • Access to various learning and development opportunities


What will you do as Enrollment Fulfillment Associate:

  • Processes member lists accurately and timely for initial enrollment, activation, and ID production, including additions and deletions.
  • Reviews, checks, and verifies document information for accuracy, consistency, and completeness, ensuring quality control.
  • Maintains and monitors member lists and benefit documents related to member activation.
  • Provides Certificates of Cover for enrolled accounts or requests COCs from other networks where accounts are enrolled.
  • Ensures organized and timely delivery of Member IDs.
  • Updates documentation when revised.
  • Liaises with document authors and external parties regarding account and member endorsements, clarifying requests and resolving issues.


Qualifications:

  • Graduate of any 4-year course. Medical Allied course is an advantage
  • Open to fresh graduates but 1-2 years experience in the same or related field is an advantage.
  • Knowledgeable in Microsoft office applications especially excel with above Average typing skills
  • Detail and process-oriented
  • Able to work with a high volume of documents in a fast-paced environment.
  • Highly organized
  • Excellent oral and written communications skills to interact with all levels of an organization.
  • Excellent listening skills and be able to handle multiple requests while detailing document activity.

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