Employee Relations Specialist (Work Onsite)

Duties and Responsibilities:

Labor Relations Management:

• Address and manage labor relations issues and incident reports.
• Prepare notices to clarify issues when necessary.

Employee Inquiries:

• Respond promptly to employee questions regarding company policies and procedures.

Coaching and Guidance:

• Provide guidance to managers on new challenges, performance improvement, and serious misconduct.

Conflict Resolution:

• Manage conflict resolution and employee grievances as required.

Return to Work Orders (RTWO):

• Prepare RTWOs as needed and monitor their progress from issuance to final documentation.
• Maintain an RTWO tracker and prepare weekly summary reports.

Database Management:

• Create and maintain a structured database of employee relations issues for weekly submission to the Employee Relations (ER) Manager.

Admin Hearings:

• Assist in conducting administrative hearings by preparing necessary documents (e.g., hearing invites, minutes).
• Maintain a digital and physical filing system for all administrative hearing documents.

Engagement Projects:

• Support the planning and execution of HR engagement initiatives, including satisfaction surveys, corporate social responsibility programs, rewards and recognition programs, and theme nights.

Additional Tasks:

• Perform other related tasks as assigned.

Qualifications:

• Knowledgeable in Philippine labor laws and DOLE guidelines.
• Experience in handling employee relations issues, grievances, and conflict resolution is preferred.
• Willing to work in Taguig and adhere to a shifting schedule.