D&T Help Desk Analyst L1.5
CBRE Philippines
Date: 1 day ago
City: Makati City
Contract type: Full time
Job ID
253646
Posted
05-Jan-2026
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Makati City - National Capital Region - Philippines
About The Role
As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic help desk calls related to specific software applications.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You’ll Do
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253646
Posted
05-Jan-2026
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Makati City - National Capital Region - Philippines
About The Role
As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic help desk calls related to specific software applications.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You’ll Do
- Provide end-user support for specific software applications. Assist with simple hardware issues.
- Create new users and update user security access.
- Review servers and users to ensure that the systems are operational.
- Inform management of any general operational problems.
- Assist with conducting system maintenance on the network.
- Ensure software literature is up to date.
- Have some knowledge of standard principles with limited practical experience in applying them.
- Lead by example and model behaviors consistent with CBRE RISE values.
- Impact the quality of own work.
- Work within standardized procedures and practices to achieve objectives and meet deadlines.
- Exchange straightforward information, ask questions, and check for understanding.
- Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Ability to use existing procedures to solve standard problems.
- Experience with analyzing information and standard practices to make judgments.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with a strong inquisitive mindset.
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