Digitization Analyst - Japanese Speaker (GSC Philippines)

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Job Description

3M is a global innovation company with worldwide sales of about US$ 31 billion and a highly geographically diversified footprint with 63% of revenue coming from outside the US.

3M Asia consists of Japan, Korea, Taiwan, Australia/New Zealand, India, and Southeast Asia, across four business groups.

The Role

As part of 3M’s global eTransformation initiative, the Digital Operations Team has an exciting opportunity for a Digitization Specialist. You will follow innovative processes regarding the information architecture, design, development and management of all product content, website, and application development efforts in the Asia region. This will require you to govern the digitization processes that all of our business groups will follow for the development & maintenance of all digital content to be used on our internal (i.e. websites, online stores) and external (i.e. channel partners) digital platforms.

Specifically, You Will

Be responsible for the task completion pertaining to 3M’s product information management systems and website development platforms in Asia, while aligning with local, regional & global practices

Product Information Analysis, Digitization & Management

• Adhere to digitization process & understand internal systems to support requests such as content asset uploads, complete syndication requests, coordinate with developers, and internal digitization requirements.
• Support digitization requests to keep both B2B and B2C Product Catalogues of the 3M company accurate and up-to-date:
• A. Asset uploads, syndication, sales-aid requests
• B. Product specification updates
• C. Product information report extracts
• Ensure business teams understand digitization requirements and maintain constant communication with required teams to ensure product attributes and related information are defined and accurate.
• Support & enable marketing and digital teams in the management of digital content (ensuring accuracy and relevancy of information) required to drive the business’ presence, vision, goals and strategies.
• Adhere to QA processes and provide insight on processes. Active participation in training and self-training from new technologies and tools updates
• Ensures adherence to 3M policies, guidelines, and procedures as required for the effectiveness and quality of the services provided.
• Continuous improvement of processes
• Positively contributes to and supports team efforts and objectives.
  
  

You Will Be Successful By

• Leading processes through your product information digitization and management experiences including administrative expertise on corporate digital solutions, team-work and project management skills.
• Understanding 3M’s product information management systems, its architecture and available solutions that support product data and digital information maintenance and syndication for internal and external use.
• Providing comprehensive consulting to business and project teams, as it relates to product data and digital asset management and development.
• Establishing objectives and metrics and transparency in results.
• Communicating with multiple stakeholders on key learning, project statuses and results on time.
  
  
  

Qualifications

• Bachelor’s degree or equivalent
• 1-2 years of experience in managing product information management and analysis systems for web or application development (Hybris, Adobe Assets, SAP Luminar, Adobe Analytics)
• Strong Excel skills to analyze product data and digitize fast in utilization of global product information sourcing in an effective manner
• Ability to understand technical design features and technical architecture as it relates to website and content development
• Experience in driving operational excellence with multi-functional teams
• Passion for improving own knowledge and skills and maintaining up-to-date web technology knowledge
• Good interpersonal skills with proven success building relationships across all levels, internally and externally, including influencing senior decision makers
• Experience analyzing and applying data to make decisions
• Excellent analytical, written and oral communication skills in English
• Proficient in Japanese language (read/ write/ speak)
  
  
  

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