Digital Sales & Support Representative
TalentPop App
Date: 14 hours ago
City: Bacolod City
Contract type: Full time
Remote
Join TalentPop App as a Digital Sales & Support Representative!
At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you.
We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention efforts. If you're ready to make an impact while working from home, keep reading — we’d love to meet you!
What You’ll Do
Ready to bring exceptional service and smart sales support to the world of e-commerce? Apply now and become a Digital Sales & Support Representative at TalentPop App!
At TalentPop App, we’re redefining how e-commerce brands connect with their customers. We collaborate with fast-growing online businesses to deliver top-tier service and sales support that enhances every step of the buyer’s journey. If you’re someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions — this role is for you.
We’re looking for a motivated and customer-focused Digital Sales & Support Representative to join our remote team. In this role, you’ll support customers throughout their shopping experience while actively contributing to sales goals and retention efforts. If you're ready to make an impact while working from home, keep reading — we’d love to meet you!
What You’ll Do
- Customer Assistance: Respond to customer inquiries via phone, live chat, email, and SMS with clarity, warmth, and professionalism.
- Sales Support: Recommend products, identify upselling/cross-selling opportunities, and assist with purchase decisions.
- Order Management: Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy.
- Brand Representation: Deliver a personalized experience that reflects each brand’s voice, values, and standards.
- Customer Insights: Record and share feedback that can help improve customer experience and internal processes.
- Team Collaboration: Partner with the internal team to align on trends, performance, and ways to level up the customer journey.
- At least 1 year of experience in e-commerce, customer service, or sales support.
- Excellent written and verbal communication skills.
- Experience with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is a plus.
- Calm under pressure and comfortable with multitasking in a remote, fast-paced environment.
- Detail-oriented, self-motivated, and solution-focused.
- Stable DSL, Cable, or Fiber internet connection (minimum 15 Mbps, LAN required)
- Personal PC or laptop with a minimum i5 processor.
- Performance-based raises and commission opportunities.
- Paid time off to relax and recharge.
- HMO health coverage for peace of mind.
- Recognition bonuses to celebrate your wins.
- 100% permanent work-from-home setup.
- Supportive and collaborative team culture with room for career growth.
Ready to bring exceptional service and smart sales support to the world of e-commerce? Apply now and become a Digital Sales & Support Representative at TalentPop App!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Customer Service Representative - Remote
InteLogix,
Bacolod City
1 week ago
Who We AreAt InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. Join us at InteLogix and be part of a...
Sales and Marketing Manager
Suntrust Properties, Inc.,
Bacolod City
3 weeks ago
Sales Accreditation & Agents ServicesAdministers the recruitment and activation processes, 201 files maintenance, evaluation of sales performance for recognitions and rewards programsProvides guidance & counseling to all Suntrustee-agents by instilling in them the Sales' Code of Ethics, for a smooth inter-relation with each co-Suntrustee-agentsProvides the necessary sales support to all Suntrustee-agents by properly equipping all admin personnel with the other...
E-Commerce Sales Outreach Specialist
TalentPop App,
Bacolod City
4 weeks ago
Join TalentPop – Where Top Performers ThriveAt TalentPop, we partner with some of the fastest-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We’re currently expanding our Sales Outreach Team and looking for high-performing individuals who are passionate about sales, customer engagement, and making an impact.This role is perfect for someone who loves connecting...