Dayshift - CSR (Non-voice/Voice) - Paid Training

Caldwell Communications


Date: 1 week ago
City: Pasay
Contract type: Full time
Job Summary

We are hiring CSR (Customer Service Representatives) to serve as the first point of contact for customers, providing product and service information, resolving concerns with accuracy and efficiency, and ensuring overall customer satisfaction. This is a voice and non-voice, back-office role ideal for detail-oriented individuals with basic computer skills.

Responsibilities

Accurately input and maintain data in internal systems and databases.

Verify the accuracy and completeness of received information or documents.

Perform routine data audits and clean-up tasks.

Generate basic reports and summaries as needed by supervisors.

Maintain data confidentiality and adhere to information security policies.

Qualifications

Completed at least 2 years in college with no back subjects

Excellent communication skills - C1

Amenable to work onsite either in Vertis North or Taguig

Willing to work on shifting schedule

Working Conditions

Office-based

8-hour shifts, Monday to Friday

Computer-based tasks in a quiet environment

May involve flexible schedules or shifting

Perks You'll Enjoy

Competitive salary of PHP 20000 - PHP 27000

Comprehensive HMO and health coverage

Paid training programs

Government-mandated benefits and 13th month pay

Urgent and Mass Hiring! entry-level, with or with no BPO experience accepted! Apply today and get hired immediately!

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