Data Analyst

Discover your 100% YOU with MicroSourcing!

Position: Data Analyst - Macros and Data Visualization

Location: Picadilly Site, BGC

Work Setup & Shift: Onsite | Day Shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Be a part of something big at Microsourcing! We're building a new team to support Australia's dynamic challenger in the telco space, a company committed to redefining customer experiences and pushing the boundaries of digital innovation. This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

About The Role

A highly organised and analytical professional responsible for designing, maintaining, and optimizing an Excel-based CRM system to support sales development operations and lead management. This role ensures data accuracy, operational efficiency, and performance visibility across the sales development function.

What You'll Do

• CRM Design & Maintenance: Build and scale a custom Excel-based CRM (utilising Macros and Power BI), ensuring stability, usability, and adaptability to team needs.
• SDR Tab Management: Create and manage individual SDR tabs with standardised fields for prospect data, including contact details, provider info, device types, and expiry timelines.
• Data Standardisation & Quality Control: Implement dropdown menus and formatting rules to ensure consistency across disposition, sentiment, and cadence types; regularly audited SDR-entered data for accuracy and completeness.
• Lead Management & Distribution: Maintain master account lists and distribute monthly lead allocations; de-duplicate records across SDR tabs to prevent overlap.
• Cadence & Outreach Structuring: Organise SDR outreach workflows and cadence templates for streamlined engagement.
• Performance Tracking & Reporting: Automate dashboards utilising Power BI and Macros to monitor key SDR metrics (calls, emails, meetings, opportunities); track individual and team performance using status fields and build summary reports for leadership.
• Insights & Analytics: Developed heatmaps and trend reports to identify high-performing activities; supported campaign effectiveness reviews and lead quality assessments.
  
  

This role plays a pivotal part in enabling SDR success, improving lead quality, and driving operational excellence through structured data management and performance analytics.

What You'll Need

• 1-3 years of experience in data analytics
• Experience in a B2B environment is preferred.
• Proficiency in CRM platforms (e.g. Salesforce).
• Strong Microsoft Excel skills; experience with macros and data visualization tools (e.g., Tableau, Power BI) is a plus.
• Strong organisational and time management skills.
• Excellent attention to detail and accuracy in data handling.
• Effective communication and collaboration skills across teams.
• An analytical mindset with the ability to interpret data and generate insights.
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply