Customer Support Specialist - Vietnamese Bilingual
Strikingly
Date: 1 week ago
City: Lipa City
Contract type: Full time
Remote
Job Title: Bilingual Vietnamese Customer Support Specialist
Job Overview
We are seeking a dedicated Bilingual Vietnamese Customer Support Specialist to join our dynamic team at Strikingly. Our organization is a leading provider of modern, user-friendly, mobile-optimized website building solutions dedicated to empowering individuals to express their uniqueness.
Key Responsibilities
At Strikingly, we are committed to the professional development of our team members. We provide various training programs and pathways for advancement, ensuring that you have the resources and support needed to grow your career.
Company Culture And Values
We pride ourselves on fostering a culture that encourages creativity and individuality. Our team-oriented environment promotes engagement and collaboration, allowing employees to thrive and contribute meaningfully to our mission.
Networking And Professional Opportunities
Joining Strikingly affords you the opportunity to connect with industry professionals, expand your network, and collaborate on innovative projects that make a global impact.
Compensation And Benefits
Job Overview
We are seeking a dedicated Bilingual Vietnamese Customer Support Specialist to join our dynamic team at Strikingly. Our organization is a leading provider of modern, user-friendly, mobile-optimized website building solutions dedicated to empowering individuals to express their uniqueness.
Key Responsibilities
- Deliver outstanding email and chat support to our Vietnamese-speaking customers.
- Address inquiries and resolve issues in a timely and efficient manner.
- Collaborate with team members to enhance overall customer satisfaction.
- Contribute to the creation of support resources and documentation.
- Bilingual fluency in Vietnamese and English.
- Exceptional written and verbal communication skills.
- Strong problem-solving capabilities.
- Customer-centric approach with a focus on service excellence.
- Familiarity with email and chat support platforms.
- Previous experience in customer support or a related field.
- A solid understanding of web technologies and website creation tools.
- Ability to work effectively in a collaborative team environment.
At Strikingly, we are committed to the professional development of our team members. We provide various training programs and pathways for advancement, ensuring that you have the resources and support needed to grow your career.
Company Culture And Values
We pride ourselves on fostering a culture that encourages creativity and individuality. Our team-oriented environment promotes engagement and collaboration, allowing employees to thrive and contribute meaningfully to our mission.
Networking And Professional Opportunities
Joining Strikingly affords you the opportunity to connect with industry professionals, expand your network, and collaborate on innovative projects that make a global impact.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Health insurance coverage.
- Paid time off for work-life balance.
- Performance-based bonuses.
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