Customer Support Specialist - Vietnamese Language

Strikingly


Date: 3 weeks ago
City: Lipa City
Contract type: Full time
Remote
Job Overview

Strikingly is seeking a Bilingual Vietnamese Email & Chat Support Specialist to join our dynamic team. As a leading mobile-optimized website builder, we are committed to empowering individuals to showcase their unique identities online.

Key Responsibilities

  • Deliver outstanding email and chat support to our Vietnamese-speaking clientele.
  • Assist users in navigating our intuitive website builder and addressing their inquiries.
  • Uphold a high degree of customer satisfaction through effective communication.
  • Collaborate with colleagues to continually enhance the customer experience.
  • Stay informed about product features and updates to provide precise assistance.

Required Skills

  • Fluency in both Vietnamese and English.
  • Exemplary written communication skills.
  • Proven experience in customer support via email and chat.
  • Strong empathy and problem-solving abilities to effectively address customer concerns.
  • Familiarity with website building and digital tools is advantageous.

Qualifications

  • Demonstrated experience in customer service or support roles.
  • A positive disposition and a genuine passion for helping others.
  • Ability to work independently as well as collaboratively within a team setting.

Career Growth Opportunities

At Strikingly, we value professional development and provide our team members with opportunities to advance in their careers while contributing to our mission of empowering individuality.

Company Culture and Values

We take pride in fostering a supportive and innovative work environment, where individuality and creativity are celebrated. Our collaborative culture encourages employees to express their unique skills and talents.

Networking and Professional Opportunities

Joining Strikingly opens doors to valuable networking experiences and skill development opportunities within a community dedicated to innovation in the digital space.

Compensation And Benefits

  • Competitive salary
  • Comprehensive health benefits
  • Flexible working arrangements
  • Opportunities for professional training and growth

Become a part of Strikingly today, where your contributions will help others express their uniqueness through our cutting-edge technology.

Employment Type: Full-Time

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Supply Planning Analyst

Littelfuse, Lipa City
16 hours ago
Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We...

Site IT Administrator- Lipa, Batangas

ResultsCX, Lipa City
1 week ago
The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects.We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!In This Role You WillProvides IT desktop support to Call Center employees and Agents.  Proactively...

Senior Crew - Lipa

Jollibee Group, Lipa City
2 weeks ago
Title: Senior Crew - LipaPosition SummaryThe Senior Crew (SC) is responsible for assisting the Restaurant Management Team (RMT) in ensuring stock levels are maintained and stored in accordance to food safety and inventory standards during his/her shift. The SC also acts as production controller who regulates the flow of food production according to the transition time of each product, as...