Customer Support Specialist - Vietnamese Language
Strikingly
Date: 6 days ago
City: Lipa City
Contract type: Full time
Remote
Job Overview
Strikingly is seeking a Bilingual Vietnamese Email & Chat Support Specialist to join our dynamic team. As a leading mobile-optimized website builder, we are committed to empowering individuals to showcase their unique identities online.
Key Responsibilities
At Strikingly, we value professional development and provide our team members with opportunities to advance in their careers while contributing to our mission of empowering individuality.
Company Culture and Values
We take pride in fostering a supportive and innovative work environment, where individuality and creativity are celebrated. Our collaborative culture encourages employees to express their unique skills and talents.
Networking and Professional Opportunities
Joining Strikingly opens doors to valuable networking experiences and skill development opportunities within a community dedicated to innovation in the digital space.
Compensation And Benefits
Employment Type: Full-Time
Strikingly is seeking a Bilingual Vietnamese Email & Chat Support Specialist to join our dynamic team. As a leading mobile-optimized website builder, we are committed to empowering individuals to showcase their unique identities online.
Key Responsibilities
- Deliver outstanding email and chat support to our Vietnamese-speaking clientele.
- Assist users in navigating our intuitive website builder and addressing their inquiries.
- Uphold a high degree of customer satisfaction through effective communication.
- Collaborate with colleagues to continually enhance the customer experience.
- Stay informed about product features and updates to provide precise assistance.
- Fluency in both Vietnamese and English.
- Exemplary written communication skills.
- Proven experience in customer support via email and chat.
- Strong empathy and problem-solving abilities to effectively address customer concerns.
- Familiarity with website building and digital tools is advantageous.
- Demonstrated experience in customer service or support roles.
- A positive disposition and a genuine passion for helping others.
- Ability to work independently as well as collaboratively within a team setting.
At Strikingly, we value professional development and provide our team members with opportunities to advance in their careers while contributing to our mission of empowering individuality.
Company Culture and Values
We take pride in fostering a supportive and innovative work environment, where individuality and creativity are celebrated. Our collaborative culture encourages employees to express their unique skills and talents.
Networking and Professional Opportunities
Joining Strikingly opens doors to valuable networking experiences and skill development opportunities within a community dedicated to innovation in the digital space.
Compensation And Benefits
- Competitive salary
- Comprehensive health benefits
- Flexible working arrangements
- Opportunities for professional training and growth
Employment Type: Full-Time
How to apply
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