Customer Service Representative – (Filing Services Account) Start ASAP!

Metacom Careers


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Now Hiring! Customer Service Representative Filing Services Account (Cebu IT Park)

Location: Cebu City, Cebu IT Park

Work Setup: Onsite

Schedule: Shifting Schedule

Position Type: Full-time

Education: High School Graduate (Old Curriculum) / ALS Graduate

Experience: Minimum of 6 months BPO experience

Job Overview

Be part of a specialized Filing Services Account that supports trademark and document filing operations. If you have strong communication skills and prior customer service experience in the BPO industry, this is a great opportunity to grow your career with a stable and dynamic team.

Key Responsibilities

  • Handle customer inquiries related to document and trademark filing services.
  • Assist clients with submission processes, status tracking, and filing concerns.
  • Ensure all documentation is accurate, complete, and compliant with process standards.
  • Coordinate with internal teams to resolve issues efficiently.
  • Provide exceptional service and maintain clear, courteous communication at all times.

Qualifications

  • Excellent communication skills (verbal and written)
  • With at least 6 months of BPO experience
  • Not a job hopper (consistent employment record preferred)
  • At least 6 months of Customer Service experience with basic upselling background
  • Willing to work onsite at Cebu IT Park
  • Amenable to shifting schedules (including weekends and holidays)
  • High School (Old Curriculum) or ALS Graduate

Salary & Benefits

Salary Range: 16,000 27,000 (depending on experience and qualifications)

Perks & Benefits

  • HMO Coverage
  • Paid Training
  • Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)
  • 13th Month Pay
  • Opportunities for career growth and skill development

Why Join Us?

Work with a reputable global client in the Filing Services industry while expanding your skills in customer support and documentation. We value commitment, communication excellence, and career progression.

Apply Now!

Start your next career chapter as a Customer Service Representative Filing Services Account in Cebu IT Park. Send your resume today and join our growing team!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

E-commerce Conversion Specialist | Remote (Growth Concierge)

TalentPop App, Cebu City
1 day ago
At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn website traffic into maximum revenue. We firmly believe that data-driven experimentation is the ultimate path to explosive growth.We are looking for a highly analytical and results-driven E-commerce Conversion Specialist. This vital role focuses on optimizing the entire customer journey, from first click to final purchase, to boost the...

Executive Assistant

LoftyHire, Cebu City
5 days ago
Role: Executive AssistantLocation: RemoteWorking Hours: GMT+2About the Company: A consultancy specializing in scaling Amazon businesses through data-driven growth strategies and operational optimization.ResponsibilitiesGather key updates from emails and Slack, organize them by department, and summarize important threads for review.Arrange meetings and calls, manage scheduling, and ensure all important events are organized.Launch and manage Upwork ads, help with LinkedIn outreach, arrange interviews,...

SRandT Consultant - Strategy And Business Design - PH

TALENTMATE, Cebu City
1 week ago
Job DescriptionDate: 1 Nov 2025Service Line / Portfolios: Strategy & TransactionsLocation:Cebu City, PH Manila, PHAre you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused...