Customer Service Representative (CSR)
Talent Outsourcing Channel Solutions
Date: 2 weeks ago
City: Cagayan de Oro
Contract type: Full time
- Handle inbound customer calls and inquiries
- Assist customers in resolving product or service-related issues
- Provide accurate and timely information to customers
- Document customer interactions and update customer records
- Deliver excellent customer service in a professional and friendly manner
- Follow established guidelines and procedures for customer interactions
- With or without call center experience
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
- Amenable to work on site
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