Customer Service Representative
Digital Room (Philippines) Inc.
Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
Primary Duties And Responsibilities
- Connect with clients to build strong relationships, deliver excellent customer service, and create raving fans of the business.
- Establish genuine rapport with customers and proactively identify their needs and concerns.
- Resolve customer issues completelyideally within a single call.
- Provide timely feedback and escalate issues when necessary to customer service executives.
- Stay informed about the latest company updates, products, and services.
- At least a High School Graduate (Old Curriculum) or Senior High School Graduate
- Excellent spoken and written English communication skills
- Willing to work in an office-based setup
- Willing to work in Paragon Plaza, Mandaluyong
- Can start immediately
- Amenable to night shift and weekend schedules
- Career advancement opportunities
- Fun environment
- Great rewards and recognition program
- Monthly performance incentives
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