Customer Service Representative

TapTalent.ai


Date: 3 weeks ago
City: Makati City
Contract type: Full time
We're Hiring: Customer Service Representative!

We are looking for a dedicated and friendly Customer Service Representative to join our team in Makati, Philippines. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to handle inquiries and resolve issues efficiently.

Location: Makati, Philippines

Work Mode: Work From Office

Role: Customer Service Representative

What You'll Do

Assist customers with inquiries via phone, email, and chat.

Resolve customer complaints and provide effective solutions.

Build strong relationships with customers to enhance their experience.

Maintain accurate records of customer interactions and transactions.

Collaborate with other departments to improve service delivery.

Stay updated on product knowledge and company policies.

What We’re Looking For

Proven experience in customer service or related field.

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment.

Proficiency in using CRM software is a plus.

p>Ready to make an impact? Apply now and let’s grow together!

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