Customer Associates | Billing for TELCO Account | Davao

Mediatics Digital Indonesia


Date: 4 weeks ago
City: Davao
Contract type: Full time
  • Resolving customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Determining charges for services requested, collect deposits or payments, and/or arrange for billing.
  • Keeping records of customer interactions and transactions, recording details of inquiries and comments.
  • Referring unresolved customer grievances to designated departments for further investigation.

Minimum Qualifications

  • At least High School Graduate or SHS graduate
  • Excellent English communication skills
  • Highly Trainable
  • Willing to work on flexible shifts
  • Willing to be assigned in Davao City (Mindanao)

Salary Package - P23,000 plus performance incentives and spiffs, night differential pay, 13th month pay, Holiday pay, Paid Vacation and Sick leaves, HMO benefit, and government mandated benefits

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