Collections Team Lead

Maya


Date: 4 days ago
City: Mandaluyong City
Contract type: Full time

What you will do:

  • Oversee the Teams day to day collection operations
  • Monitor Daily productivity of the team, ensures target is being met and issues being addressed.
  • Work-force management
  • Be able to identify and implement process improvement initiatives that will have an impact to his/her assigned team
  • Be familiar with staffing projection complementing work volume growth and forecast and make necessary proposal to Business Unit
  • Prepare, Create reports based on teams deliverable and present to management
  • Monitor Collection Agency progress/ performance report
  • Daily and Weekly Meeting with Collection Agency
  • Ensures quality of service is being provided to the customers/clients
  • Ensures regulatory Collection policy and processes were being adhere to



What we are looking for

  • :BS degree holder on finance and business, and other related fiel
  • d2 years Work experience as Collection Team Lead or Superviso
  • rExperience on Lending Collection is a plu
  • sStrong drive to achieve goals / target


s

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