Chat Support Agent - Chat Role - CAN START ASAP
Caldwell Communications
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
TO APPLY, KINDLY CREATE A PROFILE THROUGH THIS LINK: airtable.com/appDUgrVp2JSm6Edy/shrcL3R4b5rvvVXFT?prefill_Source+of+Leads=Jobslin
ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT PROCESS. THANK YOU!
For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Job Responsibilities
Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.
Qualifications
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT PROCESS. THANK YOU!
For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Job Responsibilities
Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.
Qualifications
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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