Customer Advisor
MicroSourcing
Date: 2 hours ago
City: Quezon City
Contract type: Full time
Discover your 100% YOU with MicroSourcing!
Position: Customer Service Representative
Location: 1880 Eastwood Ave Quezon City
Work setup & shift: Onsite | Shifting
Why join MicroSourcing?
You'll Have
As a Customer Care Representative, you will serve as the first point of contact for customers, providing support with their questions, concerns, and product-related needs in a professional and approachable way. This role plays a key part in ensuring customers receive a positive experience while meeting established service standards.
Key Responsibilities
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Position: Customer Service Representative
Location: 1880 Eastwood Ave Quezon City
Work setup & shift: Onsite | Shifting
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a Customer Care Representative, you will serve as the first point of contact for customers, providing support with their questions, concerns, and product-related needs in a professional and approachable way. This role plays a key part in ensuring customers receive a positive experience while meeting established service standards.
Key Responsibilities
- Act as the initial support for customers, responding to inquiries and concerns with courtesy and professionalism.
- Address and resolve basic product and service-related questions within agreed service levels.
- Share information on product features, promotions, and services to help customers maximize their experience.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Partner Marketing Specialist, Americas
IBM,
Quezon City
1 hour ago
IntroductionWe are looking for you to jump in and add value right away by showcasing first class event and marketing program coordination, planning and project management skills. The Partner Marketing Specialist, Americas role is focused on supporting the overall Ecosystem Marketing strategy through execution. The primary responsibility is to develop and execute partner marketing programs to generate pipeline, maximize partner...
Talent Acquisition Associate II
Alorica,
Quezon City
1 day ago
ResponsibilitiesIdentify problems, collects data, establish facts, and able to conclude the fitness of the candidate.Source and interview candidates for IT/BPO/Shared Service corporate positionsAssist in the gathering of data that are needed in the preparation of various recruitment reportsIdentifies and resolves reporting issues proactively but immediately informs the direct supervisor of any hot issuesAble to provide suggestions to improve recruitment business...
Nonvoice Agent - No Experience Required
Caldwell Communications,
Quezon City
2 days ago
For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Processes and ProgramsJob Responsibilities Answers phone calls and provides important information/ assistance to clients Checks mail, fax, and...
