Customer Advisor

Discover your 100% YOU with MicroSourcing!

Position: Customer Service Representative

Location: 1880 Eastwood Ave Quezon City

Work setup & shift: Onsite | Shifting

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role:

As a Customer Care Representative, you will serve as the first point of contact for customers, providing support with their questions, concerns, and product-related needs in a professional and approachable way. This role plays a key part in ensuring customers receive a positive experience while meeting established service standards.

Key Responsibilities

• Act as the initial support for customers, responding to inquiries and concerns with courtesy and professionalism.
• Address and resolve basic product and service-related questions within agreed service levels.
• Share information on product features, promotions, and services to help customers maximize their experience.
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply