Channel Officer

About The Role

As a Channel Officer, you will support Channel Managers in maximizing the product's value by defining, prioritizing, and delivering features via available channel/s that meet the needs of our customers and stakeholders. CO will collaborate closely with CVP’s Product Team and tech development team/s to ensure the product achieves its goals in a dynamic, Agile environment.

How you'll contribute

• Requirement Gathering –Understand internal customer needs and translate them into business requirements for technology partners.
• Demonstration - Work closely with Stakeholders to do a demonstration of the channel regarding the enhancement made.
• Release Planning and Delivery – Work closely with the Scrum Master and development team to plan and execute releases, ensuring product increments align with business objectives and customer expectations, while continuously refining the product roadmap based on feedback and evolving business goals.
• Backlog Management – Effectively manage, prioritize, and refine the product backlog to ensure it aligns with business value and customer priorities, while breaking down requirements into actionable user stories.
  
  

What we're looking for

• Industry Exposure: At least 1–4 years’ experience in either a Bank or Fintech industry with a track record in Agile methodologies, including Scrum, and experience working in Agile teams in managing e-channels (Web/Mobile/API) and Loan products (Application, Underwriting, Disbursement, Policies and Collections.
• Excellent communication skills with the ability to interact with technical teams and business stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Experience managing product backlogs, writing user stories, and defining acceptance criteria.
• Strong understanding of Agile methodologies, including Scrum, and experience working in Agile teams.
• About Security Bank
• Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.
• We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
• Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.
• At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
• Start your BetterBanking career with us today.