Call Center Associate
TapTalent.ai
Date: 2 weeks ago
City: Makati City
Contract type: Full time
We're Hiring: Call Center Associate!
We are looking for a dedicated and customer-oriented Call Center Associate to join our team in Makati, Philippines. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our clients.
Location: Makati, Philippines
Work Mode: Work From Office
Role: Call Center Associate
What You'll Do
Handle inbound and outbound calls with professionalism and efficiency
Provide accurate information regarding products and services
Assist customers with inquiries, complaints, and requests
Document call details into the system accurately
Collaborate with team members to improve service quality
Identify opportunities for upselling or cross-selling products
Participate in training sessions to enhance skills and knowledge
What We’re Looking For
At least 1 year of experience in a call center environment
Strong verbal communication skills in English and Filipino
Ability to handle challenging situations with empathy and professionalism
Proficient in using computers and call center software
A proactive attitude towards problem-solving and teamwork
Flexibility to work various shifts as needed
Ready to make an impact? Apply now and let’s grow together!
We are looking for a dedicated and customer-oriented Call Center Associate to join our team in Makati, Philippines. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our clients.
Location: Makati, Philippines
Work Mode: Work From Office
Role: Call Center Associate
What You'll Do
Handle inbound and outbound calls with professionalism and efficiency
Provide accurate information regarding products and services
Assist customers with inquiries, complaints, and requests
Document call details into the system accurately
Collaborate with team members to improve service quality
Identify opportunities for upselling or cross-selling products
Participate in training sessions to enhance skills and knowledge
What We’re Looking For
At least 1 year of experience in a call center environment
Strong verbal communication skills in English and Filipino
Ability to handle challenging situations with empathy and professionalism
Proficient in using computers and call center software
A proactive attitude towards problem-solving and teamwork
Flexibility to work various shifts as needed
Ready to make an impact? Apply now and let’s grow together!
How to apply
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