Associate Manager, Business Intelligence Global Hotels

Role Purpose

To serve as a Business Intelligence lead, managing a team of analysts and specialists to deliver strategic insights and data-driven solutions that support respective business functional areas. This role ensures alignment with departmental priorities, drives performance improvements, and fosters stakeholder engagement through innovation and effective team leadership.

Key Accountabilities

• Act as liaison and representative for key internal clients, maintaining close working relationships with all identified business owners.
• Develop a strong working knowledge of stakeholders’ respective business functional areas.
• Set strategies and objectives for a specific pillar/subteam and ensure alignment with the overall priorities of the Analytics department.
• Ensure project requirements are developed in accordance with specified business and technical demands.
• Manage processes and vendor relationships for ongoing projects.
• Drive team member engagement; track performance and provide guidance on development and career growth.
• Provide coaching to team members in crafting detailed, in-depth written and verbal presentations on business performance.
• Compile, analyze, and measure performance against goals (ROIs and KPIs); present recommendations to stakeholders to improve performance.
• Manage the team’s expenses within the allocated budget.
  
  

Key Skills & Experiences

Education

• Bachelor’s degree in Statistics, Mathematics, Marketing, or related fields (e.g., Information Technology, Operations Research), or an equivalent combination of education and work-related experience.
• Minimum university degree and 5–7 years of relevant experience or equivalent.
  
  

Experience

• 3 or more years of progressive work-related experience with relational decision-support databases and analytical consulting.
• Demonstrated proficiency and understanding in one or more functions related to the position.
  
  

Technical Skills & Knowledge

• Strong project management skills in organizing, planning, and executing large-scale projects from conception through implementation.
• Solid communication skills—presentation, verbal, and written—suitable for all levels of the organization.
• Established strong working knowledge of different business functional areas; serves as point of contact to stakeholders.
• Strong interpersonal and leadership skills to manage and build effective relationships.
• Demonstrated experience in programming, computing, databases, data visualization, and data analysis.
• Requires substantial knowledge and skills in a specific professional discipline, involving integration of theory, best practices, and principles.
• Applies subject matter knowledge independently.
  
  

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