Assistant Store Manager

The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store’s operations.

Minimum Qualifications

Bachelor’s degree (or equivalent experience)

Fluent in English, both written and spoken

Professional appearance with excellent sales presentation skills and ability to build strong customer relationships

Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner

Team-oriented, pleasant, and service-minded attitude

Demonstrated track record of achieving and exceeding sales targets; results-driven

Highly motivated by challenges and collaborative in approach

Strong analytical and problem-solving abilities

Proficient in inventory management and retail sales processes

Passion for continuous learning and adherence to company’s Sales Guidance

Basic proficiency in Microsoft Office applications

Flexibility to work varied schedules, including weekends and holidays

Prior Sales Experience Required

Previous experience in retail sales, customer service, or customer relations strongly preferred

Experience working with premium FMCG or retail brands is an advantage