Assistant Manager, Operational Compliance Services

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

This Role

A technical expert position responsible for providing specialized knowledge in AML/KYC and FATCA services without supervisory duties. This role serves as the primary subject matter expert for regulatory requirements, compliance procedures, and technical standards while delivering training and guidance on complex matters.

What You Will Do 

Core Responsibilities:

• Provide technical leadership
• Drive compliance standards
• Develop technical procedures
• Monitor regulatory changes
• Guide implementation of best practices
• Champion quality control processes
• Serve as technical SME
  
  

Tasks

• Review critical compliance matters
• Provide technical guidance
• Develop training materials
• Monitor regulatory updates
• Create technical procedures
• Resolve complex queries
• Review complex structures
• Guide regulatory implementations
• Perform quality assessments
• Develop technical documentation
• Address escalated technical issues
• Support audit processes
• Train team on technical matters
• Perform other related duties as assigned for role and business needs
  
  

What We Offer 

Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses

Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances

Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays

Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding

Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

Qualifications

ABOUT YOU 

Educational Background

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
  
  

Professional Experience

• 4+ years of AML/KYC or regulatory compliance experience, with expertise in technical leadership
  
  

Skills And Key Behaviours

In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Specialized knowledge of AML/KYC and FATCA frameworks
• Proven ability to create and implement compliance procedures
• Advanced skills in quality control and process improvement
• Excellent training and presentation abilities
• Analytical and strategic thinking skills
• Innovative and proactive in addressing complex regulatory matters
• Collaborative and supportive towards team and organizational goals
  
  

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.