Area Manager - Hub Operations, SPX Express (NCR)
Shopee
Date: 12 hours ago
City: Manila
Contract type: Full time
Job Description
- Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards
- Ensure procedures and regulations are enforced across assigned hubs
- Dispute resolution within and outside the team Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
- Implement new processes
- Lead a team that can effectively and efficiently grow
- Work effectively cross functionally
- Be able to conduct capacity planning.
- Bachelor’s Degree or higher in related fields
- At least 5 years experience in logistics. FMCG or 3PL experience is a plus.
- Has held a leadership role in a division or team
- Process driven person.
- Experience in data analysis, particularly in performance management
- An engineering background specifically Industrial and Process Engineering is an advantage
- Experience and familiarity with Six Sigma, Kaizen, and other quality principles.best practices is an advantage
- Good communication skills, including listening skills and escalation skills
- Able to manage teams remotely
- Has multi tasking skills
- Organized and innovative
- High level of integrity
- Has a track record of consistently meeting targets
- Has track record of improving organizations
- Has change management skills
- Owns his own vehicle that he can use to move around hubs
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