Application Specialist - CT

Siemens Healthineers


Date: 3 weeks ago
City: Makati City
Contract type: Full time
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Application Specialist - CT, and you will be responsible to achieve and maintain customer satisfaction thereby ensuring the continuing profitable growth of our business and complete technical-oriented service tasks of various scopes.

Your tasks and responsibilities:

  • You will be educating on-site customers on Siemens Healthineers systems, including turnover training, follow-ups, updates and upgrades for standard systems and applications.
  • You will be working on customer consulting and support in individual workflow improvements, including adjustment of system parameters and implementation of new methods and clinical workflows to expand customer portfolio.
  • You will be professionally providing application support to quickly process and resolve customer tickets, escalations, and complaints, including error diagnosis, repair and trouble shooting.
  • You will be assisting with the PLM/CRM process, which includes gathering field insights into customer requirements, addressing issues, identifying known application errors, and providing troubleshooting support.
  • You will also provide sales support, e.g., product demonstrations, preparation of clinical case studies etc.
  • You will be working on, On-site option sales which will help in generating leads for our business.

To find out more about us, have a look at https://www.siemens-healthineers.com/en-ph/services/customer-services

Your expertise:

  • You are proficient in reading, writing, and communicating in English.
  • You are a graduate of Bachelor of Science in Radiologic Technology. You should have a license or should have completed Radiology examination along with bachelor's degree.
  • You have minimum 3 years of working experience with 6 months in Computed Tomography (CT) would be added advantage.
  • Applicants with CT experience or hospital experience abroad/local or those who have sales experience with CT products, or prior teaching experience in a radiology program, are eligible to apply.
  • You are assertive, have good networking, presentation, and teamwork skills.
  • You are a strategic thinker.
  • You must know how to drive.
  • Travel 75% within the country.

Who we are:

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens.com/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

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