250 Call Center Associate - Virtual Interview Process

Metacom Careers


Date: 2 weeks ago
City: Davao
Contract type: Full time
Join our team we are hiring Call Center Agents! Virtual Interview Process ( One Day Hiring )

What We Offer

  • Competitive Salary Package
  • Day/Mid/Night Shift - available
  • Pioneer Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits

Job Responsibilities

  • Answering incoming calls from customers or clients and addressing their concerns or questions.
  • Making outgoing calls to follow up on customer inquiries or to market products or services.
  • Providing excellent customer service by resolving customer complaints and issues.
  • Maintaining accurate records of customer interactions and transactions.
  • Updating customer information in the database and ensuring its accuracy.
  • Collaborating with other departments within the organization to resolve customer issues.
  • Following scripts or guidelines provided by the company to handle calls effectively.

Qualifications

  • With or without BPO experience
  • Open for High School Graduates (Old Curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

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