Supply and Inventory Specialist

Job Title: Supply and Inventory Specialist

Job Summary:

The Supply and Inventory Specialist is responsible for managing the organization's supply chain and inventory processes. This includes procurement, receiving, storing, and tracking of materials, goods, and services.

Key Responsibilities:

• Procure and manage supplies, materials, and equipment to meet organizational needs
• Manage inventory levels, including ordering, receiving, and stocking products
• Conduct regular physical counts and cycle counts to ensure accurate inventory records
• Investigate discrepancies and implement corrective actions as needed
• Develop and maintain relationships with suppliers and vendors
• Analyze data to identify trends, optimize inventory levels, and improve supply chain efficiency

Required Skills and Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field
• 2+ years of experience in supply chain management, procurement, or inventory control
• Proficient in MS Office and ERP systems (e.g. SAP, Oracle)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

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At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences. As the fastest-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long-term, and build a team of smart, driven professionals who thrive in a high-growth, high-impact environment. We’re not just a service provider—we’re a partner in driving real

results.

ContactPoint360 is where innovation, execution, and customer obsession meet.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Our Purpose:

Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.