Workforce Associate

Position Overview:

As a Workforce Associate, you will be responsible for supporting attendance tracking, schedule coordination, and workforce data management. This role plays a critical part in ensuring accurate timekeeping, compliance with company policies, and smooth coordination between employees, HR, and Payroll.

Work Schedule and Arrangement: 7:00 PM- 4:00 AM, Gliding Shift, Onsite

Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Key Responsibilities:

Attendance and Data Management

• Perform accurate data entry for employee call-ins and attendance records
• Maintain and update workforce data to ensure accuracy and completeness

Scheduling and Requests Coordination

• Receive and process requests related to attendance, schedule changes, and deviations
• Ensure all schedule updates are properly documented and aligned with operations

Payroll and HR Coordination

• Coordinate with Payroll to ensure accuracy of employee time logs
• Work closely with HR to monitor and enforce attendance-related company policies

Compliance and Records Review

• Review and validate attendance records and shift schedules for accuracy
• Ensure employee compliance with attendance and scheduling guidelines

Administrative Support

• Provide general administrative support to the Workforce team as needed
• Assist in resolving discrepancies related to attendance and scheduling

Requirements:

• A Bachelor's degree in Business Administration, Human Resources, or a related field (preferred).
• Previous experience in workforce management, scheduling, or related roles.
• Strong attention to detail and accuracy
• Good English communication skills (written and verbal)
• Proficiency in Google Workspace, especially Google Sheets
• Familiarity with workforce management software is a plus
• Ability to prioritize tasks and manage time effectively.

Salary and monetary benefits (in PHP):

• Monthly salary of 20,000php
• New hire bonus of 5,000php
• Monthly risk allowance of 2,000php

Perks and other benefits:

• Paid Training Period
• All national Philippines and USA holidays are observed
• Paid time off—public holidays, vacation, and personal time off
• Robust and effective Government Benefits Administration
• Lactation breaks (for breastfeeding moms)
• Discounted optical services with our partner clinic
• Free lunch/dinner and unlimited coffee and ice cream daily (for onsite employees)
• Free Health insurance with one (1) free dependent
• Free Life insurance
• Free Accident insurance
• Relocation allowance for new hires (from outside Cebu)
• Company-sponsored outings
• Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)

Our Recruitment Process:

• Candidate Application Form
• General Assessment & Video Interview
• Follow up Phone Screening
• Technical Interview
• Reference Check
• Job Offer
• Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com

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