Human Resources Employee Relations Specialist

Love the challenge of solving complex employee issues while keeping everything by the book?

Are you ready to be the go-to expert for navigating Philippine labour laws and regulations?

Want to make a real impact by representing the company in key legal proceedings?

Growing our team by one, join us now!

About the Role

The HR Employee Relations Specialist will be responsible for managing and resolving employee relations issues, ensuring compliance with Philippine labour laws, and representing the company in proceedings with the Department of Labour and Employment (DOLE), National Labour Relations Commission (NLRC), and other judicial bodies.

Ideal Candidate (Must Have Requirements)

• Bachelor's degree in Psychology, Political Science, Human Resource Management, or a related field.
• At least 2-3 years of experience in employee relations, preferably in the BPO setup or a company with a high volume of cases/grievances.
• Strong understanding of Philippine labour laws and experience handling administrative and labour issues.
• Intermediate Excel skills
• Excellent oral and written communication skills.
• Keen attention to detail and strong analytical skills.
• Willingness to work on-site and extend working hours when necessary
• Amenable to work in our Davao site: Robinsons Cybergate Delta, Davao City.

Tasks and Responsibilities

• Handle the end-to-end process of administrative disciplinary actions, including investigations, documentation, and resolution.
• Attend and represent the company in hearings and conferences at DOLE, NLRC, and other judicial courts.
• Monitor and ensure timely responses to employee concerns and grievances.
• Collaborate with legal counsel to obtain advice on complex cases and ensure compliance with labour laws.
• Maintain confidentiality of employee information and administrative cases.
• Assist in the development and implementation of employee relations policies and procedures.
• Following through on needful offboarding processes and procedures
• Other Employee Relations tasks

Industry-leading benefits

• HMO w/ Dental Coverage + Dependents
• 2-week paid Holiday Break. Enjoy the season without worrying about your work.
• Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
• Take advantage of working the day shift schedule! Wake up to the sunrise and wind down as the sun sets.

We have a virtual recruitment process. What you need

• Strong and Stable Internet Connection for uninterrupted video interviews
• Laptop or PC with Webcam for online assessments and interviews

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About VA Platinum

VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.

We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.

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