Driver Recruitment and Field Operations Manager

GSM - Green SM


Date: 2 weeks ago
City: Pasay
Contract type: Full time
Qualifications

  • Bachelor's degree in Business Administration, Marketing, Management, Logistics, Transportation, or a related field.
  • Equivalent work experience in operations, recruitment, sales, or mobility services may be considered.
  • Minimum of 35 years of experience in field operations, recruitment, sales, transportation, ride-hailing, logistics, or fleet management.
  • At least 2 years of leadership experience managing field teams, recruiters, community ambassadors, or operations personnel.
  • Experience in driver acquisition, rider recruitment, community management, or gig-economy platforms is highly preferred.
  • Background in ride-hailing, mobility, transportation, EV, logistics, or fleet operations is an advantage.
  • Amenable to work in Pasay
  • Can start ASAP

Job Responsibilities

  • Field execution: Deliver targets by area, day, and week; manage Area Leaders, Driver Captains, and Micro-Recruiters.
  • Recruiter/Captain activation: Recruit, provide rapid training, assign targets, monitor productivity, and replace underperformers as needed.
  • E-taxi driver recruitment: Generate leads from taxi, Grab, inDrive, JoyRide, fleet drivers, and the local community; track the daily funnel from lead to active.
  • First-week support: Ensure new drivers have a captain/buddy to support them on the app, operating area, driving hours, charging, payout, and first trip.
  • EV sale/lease support: Identify leads with rental/purchase potential, organize EV orientation/test drives, and pass on qualified leads to Sales/Finance.
  • Community communication: Cascade policies, incentives, and campaigns down to captains/recruiters/drivers; manage groups/communities; handle rumors and negative feedback.
  • Field quality control: Conduct random calls/checks on leads, prevent duplicate/fake leads, and audit captains/recruiters for false reporting.

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