Customer Service Representative

Recruitify_HR


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Description

  • Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Engage with customers through various channels, including phone, email, and chat.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to improve processes and enhance customer satisfaction.
  • Stay updated on product knowledge and company policies to effectively assist customers.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 13 years in customer service or related field
  • Skills and Competencies: Strong communication and problem-solving skills
  • Qualities and Traits: Empathetic, patient, and a team player
  • Responsibilities and Duties: Ability to handle high-stress situations and maintain professionalism

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Para Consultant: Compliance Officer

GoTeam, Cebu City
1 week ago
Para Consultant: Compliance Officer (Up to ₱25K | Hybrid | FREE AI Certification)Cebu City | Hybrid (Mon–Wed WFH, Thu–Fri Onsite) | 6:00 AM–3:00 PM PH Time | Monday–FridayYou own the end-to-end post-placement process for an Australian healthcare recruitment agency — running doctor credentialing, chasing compliance documentation, managing placement logistics (flights, accommodation, ground transport), and keeping every placement’s paperwork accurate and...

IT Specialist - Store Support (Seasonal) (Mandaue)

Robinsons Supermarket, Cebu City
1 week ago
Job SummaryResponsible for providing on-site or remote assistance and support for diverse application, hardware, and network concerns encountered by the store and distribution center (DC) operations team.Job DescriptionAnalyzes and resolves application, hardware, and network concerns within the expected service levels and endorses out of scope concerns to the appropriate resolving team.Delivers on-site assistance and support for various store activities such...

Payroll Specialist, AMER

Dynata, Cebu City
1 week ago
The Payroll Specialist is responsible for working with the NA Payroll Manager to process the bi-weekly and semi-monthly payrolls for US and Canadian Employees for both the corporate and call center populations (approximately 1,700 employees).. This extremely fast paced time sensitive position must think outside the box to help streamline processes, work to overcome systems issues and limitations, manage priorities...