Warehouse Assistant Manager

JOB DESCRIPTION

• The Warehouse Assistant Manager (WAM) provides quality and efficient Customer Service to DDS Department’s internal and external clients through ensuring that day-to-day operations of Warehousing and Support Sections are handled well, which includes but not limited to recommending hiring of DDS personnel, motivating and training each team member and solving issues and challenges of the department.
• In addition, to the position requires him/her to assist DDS Manager with the day-to-day operations in developing, analyzing and implementing programs such as Operations Excellence, Customer Service Training, Good Warehouse Practices, and Supply Chain/Logistics industry best practices.

KEY FUNCTIONS:

• Manage effectively the day-to-day operations of the warehouse and team through the operational supervisors and team leaders.
• Support the development of the operations team through proper coordination and provide coaching, mentoring and leadership that will ensure goals are met within the timeline.
• Ensures that department goals and objectives are supported and drives the team to achieve the financial and operational targets set by the client and the company.
• Ensures that direct reports and all personnel performs the tasks assigned to him/her and submits required reports on time. WAM needs to ensures compliance to set standards and as per requirement of both internal and external client. o Customer Service Officer (CSO)/Order Processor o Distribution Center Supervisor (DCS)/Warehouse Supervisor o Inventory Supervisor (IS) o Special Projects Team Lead or Officer (SPTL/O) o Admin & Compliance Officer (ACO) o Safety & Security Officer (SSO)
• Provides regular reports (Daily, Weekly & Monthly) to DDS Manager; o Warehouse Inbound & Outbound Report (EOD Report) per client and consolidated. § Inbound Turn-Around Time (IB TAT) § Outbound Turn-Around Time (OB TAT) o Customer Order Fulfillment Report § Picking Productivity § Picking Accuracy o Inventory Record Accuracy Report per client and consolidated § Daily, Weekly & Monthly Cycle Count § Wall to Wall Count § Billing and Accrual o Special Services/Value Added Services § Productivity § Billing and Accrual o Admin & Compliance Section Report § Supplies and Equipment § Attendance & Punctuality § Permits and Records Compliance o Safety & Security Reports § Risk Assessment § Violations & Incident Reports § Loss Time Accident o Other Reports that may be required from time-to-time.
• Ensures compliance to set standards and as per requirement of both internal and external client.
• Ensures full control of Inventory and Items received, stored & dispatched from Warehouse using WMS and other inventory control systems.
• Demonstrates a sense of urgency and action oriented to achieve results
• Leads, train and develop people to ensure growth and succession within the department.
• Assist with Training and Performance Evaluation of employees.
• Attends to client concerns, meetings and business reviews and ensures OFII is well represented.
• Review, analyze and recommend improvements and action plans to reduce operational costs.
• Performs other tasks that may be assigned from time to time.

QUALIFICATIONS

• Bachelor’s / College Degree graduate of Logistics / Supply Chain Related

• At least 3 year work experience in the same capacity

• Ability to exercise judgement, with good communications and leadership skills

• Exhibits Customer Service Instincts, Strong Analytical, Problem Solving and Planning Skills, WMS knowledgeable

• Willing to work in CARMONA CAVITE

• Willing to work onsite, Monday – Saturday

• Can start ASAP

LOCATION: Carmona Cavite