VN 010/2025 National Supply Chain Officer (Global Master Data Management)

Under the direct supervision of the Head of Manila Supply Chain Unit (MSCU), the functional supervision of the Unit Head, SCM Business Policy and Systems and in close coordination with relevant units at Supply Chain Division and others at HQ, the successful candidate will be responsible and accountable for managing for master data activities related to supply chain operations. The incumbent is responsible for supporting the accuracy, completeness, and integrity of master data in the new ERP – Wave system.

• Provide strategic oversight for vendor registration and master data processes by defining the strategic direction to monitor alignment with IOM's goals, driving continuous improvements in master data management practices to enhance efficiency and effectiveness, implementing updates to Standard Operating Procedures (SOPs) and SharePoint resources to verify they are current and effective.

• Establish and enforce data quality standards for vendor, item, and warehouse information within the
  WAVE system, which serves as the single vendor database, to help maintain data integrity and
  compliance with organizational policies and regulatory requirements, conducting regular audits to
  verify data is accurate and reliable.

• Monitor that robust quality control measures are in place throughout all master data management
  processes to prevent errors and maintain data integrity by implementing risk mitigation strategies to
  protect sensitive data and maintain process continuity, while guaranteeing adherence to SLAs to maintain timely and efficient service delivery.

• Collaborate cross-functionally with HR to address consultant requirements, promoting a streamlined
  process for onboarding and management of consultants, and partner with Finance to verify and
  validate bank details, which is essential for accurate and secure financial transactions. This collaboration facilitates accurate and reliable master data across all vendors, items, and warehouses, supporting IOM's operational and financial activities.

• Identify opportunities for optimization in vendor registration, item master data, and warehouse data
  management to improve processes. This includes proposing and supporting initiatives related to system enhancements and data quality improvements.

• Analyze data using data visualization tools to monitor and check data accuracy and reliability is a key aspect of this process, involving the development of dashboards to track key metrics, identify data gaps, and implement corrective actions. This role leverages tools for proactive oversight.

• Monitor that the escalation process resolves issues swiftly to minimize operational delays and maintain the efficiency of the vendor registration process, including coordinating the resolution of
  technical and process-related issues, facilitating team effective support.

• Perform other duties as may be assigned.

QUALIFICATIONS
Education

• Master’s degree in Business Administration, Supply Chain Management, Information Management, or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.
• Certifications in data management, governance, or information security are advantageous, alongside
  a CIPS certification.

Accredited Universities are those listed in the UNESCO World Higher Education Database .

Experience

• Proven experience in data management and client data handling, preferably in procurement or supply
  chain operations.
• Effective customer support experience is essential.
• Practical experience with vendor master data processes.
• Familiarity with data visualization tools for monitoring data quality.
• Experience implementing data cleansing, enrichment, and compliance with governance policies.
• Expertise in using ERP systems (Oracle preferred) and ticketing systems (Freshservice preferred).
• Experience conducting data quality checks and verifying vendor sanctions for compliance.

Skills

• Leadership in managing vendor registration and master data processes.
• Ability to identify areas for process improvement and implement solutions.
• Expertise in resolving complex issues and making informed decisions.
• Proficiency in applying quality control measures to ensure data integrity.
• Risk management capabilities for vendor and data processes.
• Commitment to maintaining accurate master data across vendors, items, and warehouses.
• Strong collaboration and alignment with organizational goals.
• In-depth knowledge of IOM’s policies, SOPs, and master data processes.

Languages

• For this position, fluency in English is required. Knowledge of a second official UN language is desirable.

Required Competencies

IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 2)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators (Level 2)

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

• This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

• This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.

• Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.

• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

• IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies