Virtual Assistant - E-Commerce (On-site in Cagayan de Oro)

Virtual Assistant - E-Commerce

Are you looking to kickstart your career in E-commerce? We're seeking a dedicated and enthusiastic E-Comm Virtual Assistant to join our dynamic team. The role is office based, permanent full time, working Monday to Friday 7am - 4pm.

As a well-established, Australian-based Advertising and Marketing company and provider of outsourced staff, we are looking for a Virtual Assistant - E-Commerce to join our growing team in our Cagayan de Oro City office. Be part of an organization that values a great culture and fantastic people. If you are positive, with a great attitude and a willingness to grow and succeed, then we want you! Local people, providing global results.

Responsibilities Include, but not limited to:

• Product Listing: Create and maintain detailed product listings on various e-commerce platforms.
• Customer Service: Provide excellent customer support via email and chat, addressing inquiries and resolving issues promptly.
• Photo & Video editing and creating.
• Inventory Management: Track and update inventory levels to maintain accurate stock records.
• Data Entry: Accurately input and organize data into our e-commerce systems.
• Order Processing: Efficiently manage and process customer orders, ensuring accuracy and timely delivery.

Skills & Qualifications:

• A bachelor's degree in marketing, business administration, or a related field.
• Excellent English skills are mandatory as you will be required to work with Australian clients
• Strong computer skills, and experience in Administrative tasks or in a similar role
• Excellent communication and problem-solving abilities.
• Detail-oriented and organized with a high level of accuracy.
• Experience in E-Comm platforms & Social Media is desirable, but not essential (Shopify, Klaviyo, TikTok, Facebook, Instagram, Pinterest)
• Ability to work independently and as part of a team.
• A passion for e-commerce and a desire to learn and grow in the industry
• Solid organizational skills.
• Excellent time management and multitasking abilities with a focus on prioritization.
• Strong attention to detail and problem-solving skills.
• Confident in direct communication with clients and customers.
• Self-motivated and capable of working independently with complex procedures and guidelines.
• Adheres to the highest standards of ethics, confidentiality, and professionalism.
• Collaborative team player.
• Willingness to learn new products and processes.

Job Type:

• Full-time
• On-site

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift 7am-4pm
• Monday to Friday

Supplemental Pay:

• 13th month salary