Virtual Assistant Coordinator in Cagayan De Oro City

We are currently looking for a Rockstar VA Coordinator from Cagayan De Oro to support and sustain our growth.

This will be a 100% WFH position. (Will turn into Hybrid in the future.)

Job Qualifications:

● Experience in office works and coordinator related jobs from any industry is a plus
● Demonstrates strong attention to details, organizing skills, customer service skills, and
adaptability/flexibility
● Excellent communication skills, both written and verbal
● Ability to analyze a person and a situation perfectly
● Working knowledge of web-based Google Workspace (formerly, G Suite, and comprises of spreadsheets, documents, and presentations)
● Ability to handle administrative tasks, coordination, and meetings
●Experience organizing and leading events
●Should be a graduate in field of Marketing, Sales, Human Resources, Psychology, Communications or equivalent

●Must be living in CDO or 1 hour away from CDO.

● With experience IN BPO industry for 2 years or more is a must.
● With experience as Trainer is a PLUS but not required.
● With experience in leadership role or position is must.
● With previous experience in Virtual Assistant is PLUS but not required.

Duties & Responsibilities:

• Hybrid Position - work part of your time from the regional office, and part of your time working from home, 100% Night Shift.
• Assist Newly Endorsed Virtual Assistants as they go onboard with their clients.
• Conduct Pre Orientation for New Virtual Assistants to set proper expectations.
• Ensuring timely communication with assigned VAs through Touchbase sessions.
• Conduct Debriefing sessions and guidelines for people on the bench.
• Conduct Coaching sessions and work with the assistants personally on how to improve their reliability and/or performance.
• Coordinate and monitor the progress of the Virtual Assistants under Performance Improvement Plan (PIP) Program.
• Track and Check VAs Task Lists & Task Process.
• Building long-term relationships with Virtual Assistants.
• Assists to ensure site readiness (overall cleanliness, organization and orderliness).
• Communicate with building administration/maintenance on internet/power issues on site.
• Keep inventory of all office equipment and furniture and maintain them in good condition.
• Ensures that there is ample and sufficient stock of supplies in the office.
• Plan and organize team building events.
• Performs other functions that may be assigned from time to time.

Working Schedule:

Work-from-home from Monday to Thursday 6 am - 5 pm Central Time or 7 pm to 6 am PH time.

Technical Requirements:

Laptop with a good battery and working webcam.
Laptop Specification of core i5 & with at least 8gb ram.
Primary Internet 15mbps (willing to upgrade at own expense).
Back-up Internet is a must, preferably prepaid wifi.
Noise-cancelling headset.
Contingency plan in case of a power outage.
Metrobank personal savings account.

AMAZING PERKS OF BEING A PROSPER TEAMMATE:

PAID TRAINING
BI-YEARLY GUARANTEED RAISES
HMO HEALTH CARE PLAN PLUS 1 DEPENDENT
13TH MONTH PAY
INTERNET ALLOWANCE
UNLIMITED COMMISSION
UNLIMITED REFERRAL BONUSES
LAPTOP REIMBURSEMENT PAY
MONTHLY PERFORMANCE BONUS
BIRTHDAY PAY
MATERNITY & PATERNITY LEAVE
PAID VACATION
PAID SICK DAYS
RETIREMENT FUND PAY
PAID OVERTIME
CHRISTMAS BONUS
CHRISTMAS GIFT FOR ALL CHILDREN
LIFE INSURANCE POLICY
SIDE HUSTLE BONUS PAY
EMERGENCY CASH LOAN PROGRAM
TEAM BUILDING TRAVEL ALLOWANCE
TEAM GROWTH BONUSES
MONTHLY GIVEAWAYS
AND MANY MORE…

www.workforprosper.com