VA Enrollment Specialist
TapTalent.ai
Date: 1 day ago
City: Pasig City
Contract type: Full time
We're Hiring: VA Enrollment Specialist!
We are looking for a detail-oriented and proactive VA Enrollment Specialist to join our team in Pasig, Philippines. The ideal candidate will play a crucial role in managing the enrollment process, ensuring accuracy and efficiency while providing excellent customer service to our clients.
Location: Pasig, Philippines
Work Mode: Work From Office
Role: VA Enrollment Specialist
What You'll Do
We are looking for a detail-oriented and proactive VA Enrollment Specialist to join our team in Pasig, Philippines. The ideal candidate will play a crucial role in managing the enrollment process, ensuring accuracy and efficiency while providing excellent customer service to our clients.
Location: Pasig, Philippines
Work Mode: Work From Office
Role: VA Enrollment Specialist
What You'll Do
- Oversee and manage credentialing and re-credentialing processes for home care providers, ensuring compliance with accrediting bodies and regulatory standards
- Maintain accurate and up-to-date records in the credentialing database, ensuring data integrity and providing exceptional customer information management
- Serve as a point of contact for customers, delivering timely updates on application statuses and addressing inquiries via email and phone communication
- Conduct thorough research to support the credentialing process, proactively identifying and resolving complex issues to ensure seamless operations
- Assist with additional administrative or operational tasks as assigned to support department goals
- Minimum 1 year of customer service experience, focused on resolving complex issues and deescalating provider concerns
- Experience in credentialing processes is preferred
- Strong organizational skills and the ability to manage multiple tasks effectively
- High attention to detail, ensuring accuracy in all aspects of work
- Proven ability to conduct thorough research and analyze information to resolve issues efficiently
- Strong teamwork and collaboration skills, with the ability to adapt to changing priorities
- Initiative and problem-solving skills to proactively address challenges
- Proficiency in database management and maintaining accurate records
- Exceptional follow-up, time management, and communication skills, with the ability to keep providers informed and satisfied
- Proficiency in MS Office Suite (Outlook, Word, Excel) is required
- Associate degree required in Healthcare Administration, Business, Public Health, or a related field (bachelor's degree preferred)
- Relevant experience in credentialing or healthcare operations may be considered in lieu of a degree
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