UX Operations Analyst I
RELX
Date: 3 weeks ago
                            City: Quezon City
                                                        Contract type: Full time
                                                     
                                                
                            Key Responsibilities
Required:
                    - Coordinates scheduling and logistics for customer interviews across time zones
- Acts as a liaison between UX Researchers, Product Owners, CSM, Sales, and our customers/prospect
- Manages participant recruitment processes, including invitations, confirmations, and reminders
- Tracks research activity processes and ensures documentation is up-to-date and accessible to internal stakeholders
- Maintains participant databases and recruitment tools in collaboration with researchers
- Communicates clearly with internal teams and external stakeholders to ensure alignment
- Collaborates with research to understand study needs and proactively solve logistical challenges
- Use JavaScript, CSS and HTML to customize web pages.
Required:
- Bachelor’s degree
- Relevant experience in project coordination, administrative support, customer-facing operations, or working with cross-functional teams
- Prior exposure to UX research, research in general, or product development.
- Proven ability to manage logistics, coordinate across stakeholders, and communicate clearly and professionally.
- HTML, CSS & Javascript – Basic knowledge
- Experience managing personally identifiable information (PII)
- Attention to detail
- Excellent written and verbal communication skills
- Experience with Qualtrics, Tetra Insights, Monday.com, & OptimalSort is a plus
- Knowledge of the legal field
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Order to Cash Operations Associate
                                                        Accenture in the Philippines,
                                                        Quezon City
                        
                        
                            9 hours ago
                        
                        RESPONSIBILITIES:Manages and execute Order to Cash processesSupport to maintain and improve service performance metrics reports, as required Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions Provide quality, cost effective service while looking at ways to contribute to process improvement May provide...
                     
                                            CRM Specialist / Lead (SMS Campaigns) - QC - Gaming/E-Com/Fintech
                                                        Dempsey Resource Management,
                                                        Quezon City
                        
                        
                            10 hours ago
                        
                        SALARY RANGE (Specialist): ₱30,000 - ₱45,000 | Depends on qualificationsSALARY RANGE (Lead): Up to ₱70,000 | Depends on qualificationsWORK SCHEDULE: Mondays to Fridays | 9 hours inclusive of 1 hour Break from 8:00 AM – 10:00 AM (Flexible Start Time) to 5:00 PM – 7:00 PM (Flexible End Time)WORK LOCATION: Quezon City 3+ years of experience in CRM, retention, or...
                     
                                            Acumatica Consultant
                                                        MicroSourcing,
                                                        Quezon City
                        
                        
                            2 days ago
                        
                        Discover your 100% YOU with MicroSourcing!Position: Acumatica ConsultantLocation: Global One, Eastwood, Libis QC, PhilippinesWork setup & shift: Work From Home | NightshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonusesA Collaborative Spirit: Contribute to a positive and engaging work environment...
                    