US HR Specialist - Remote

Snapscale


Date: 16 hours ago
City: Davao
Contract type: Full time
Snapscale is looking for an experienced US HR Specialist! This is a critical operations role with direct impact on staff satisfaction, clinic efficiency, and business performance. The right candidate will become a key part of our team and help us scale our mission of delivering affordable healthcare.

Responsibilities

  • Serve as the first point of contact for clinic staff (medical assistants & clinicians) when they have questions about schedules, time off, or pay
  • Coordinate shift coverage for clinic staff during PTO, sick leave, or call-offs
  • Log and enter PTO, track attendance, and manage staff schedules
  • Prepare and submit payroll data through our PEO platform (biweekly)
  • Assist onsite staff in tracking and ordering of office & medical supplies for each location
  • Escalate complex or sensitive HR issues (e.g., disciplinary action, policy disputes) to PEO for assistance, while including leadership
  • Track key client renewal dates and prepare employer reports
  • Conduct patient outreach for failed payments, missing registration items or incomplete forms
  • Assist with job postings and interview scheduling
  • Respond to routine internal or patient-facing questions
  • Help document and maintain internal SOPs

Perks

  • Health Maintenance Organization (HMO)
  • Competitive pay
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Internet allowance
  • Perfect attendance bonus
  • Weekly account commission
  • Yearly salary increase
  • Opportunities for career growth and development
  • Fun and supportive working environment

Requirements:

  • Excellent spoken and written English
  • Prior HR experience supporting US based companies, ideally in healthcare or operations
  • Highly organized, detail-oriented & proactive in identifying and solving problems
  • Strong interpersonal skills and ability to manage internal team dynamics professionally
  • Proficient with Google Workspace, Canva, and basic CRM tools, healthcare records, and billing software
  • Happy by Nature
  • Quick learner and highly trainable

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Outbound Customer Service - Team Leader

Talent Outsourcing Channel Solutions, Davao
4 days ago
We’re Hiring: TEAM LEADERLead with purpose. Deliver results. Grow with us.Are you an experienced leader in the BPO world? We’re looking for a Team Leader who thrives in a fast-paced environment and knows how to inspire performance and build strong teams!Location: DAVAOPosition: Team Leader – Inbound AccountWork Setup: [Onsite]Salary: Competitive + Leadership BonusesQualificationsMust have at least 1 year of experience...

Convenor

Queensland Government, Davao
1 week ago
The Department Is Committed To Keeping Queensland Communities Safe. Everyone Deserves a Life Free From Violence And Fear. We Are Actively Tackling The Complex Causes Of Youth Crime And Addressing Serious Repeat Offenders And Ensuring Our Systems And Services Not Only Meet, But Anticipate The Needs Of Victims We Do This By Providing early intervention, statutory Youth Justice, and detention...

Team Leader (with AR/AP Experience)

Transcom, Davao
1 week ago
Transcom is looking for talented individuals like you to join our awesome team! Be the next Team Leader for our Transcom Davao site.Join our Transcom Family as an Team Leader!The Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on effectively leading and managing a team of...