US HR Specialist - Remote

Snapscale


Date: 3 weeks ago
City: Davao
Contract type: Full time
Snapscale is looking for an experienced US HR Specialist! This is a critical operations role with direct impact on staff satisfaction, clinic efficiency, and business performance. The right candidate will become a key part of our team and help us scale our mission of delivering affordable healthcare.

Responsibilities

  • Serve as the first point of contact for clinic staff (medical assistants & clinicians) when they have questions about schedules, time off, or pay
  • Coordinate shift coverage for clinic staff during PTO, sick leave, or call-offs
  • Log and enter PTO, track attendance, and manage staff schedules
  • Prepare and submit payroll data through our PEO platform (biweekly)
  • Assist onsite staff in tracking and ordering of office & medical supplies for each location
  • Escalate complex or sensitive HR issues (e.g., disciplinary action, policy disputes) to PEO for assistance, while including leadership
  • Track key client renewal dates and prepare employer reports
  • Conduct patient outreach for failed payments, missing registration items or incomplete forms
  • Assist with job postings and interview scheduling
  • Respond to routine internal or patient-facing questions
  • Help document and maintain internal SOPs

Perks

  • Health Maintenance Organization (HMO)
  • Competitive pay
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Internet allowance
  • Perfect attendance bonus
  • Weekly account commission
  • Yearly salary increase
  • Opportunities for career growth and development
  • Fun and supportive working environment

Requirements:

  • Excellent spoken and written English
  • Prior HR experience supporting US based companies, ideally in healthcare or operations
  • Highly organized, detail-oriented & proactive in identifying and solving problems
  • Strong interpersonal skills and ability to manage internal team dynamics professionally
  • Proficient with Google Workspace, Canva, and basic CRM tools, healthcare records, and billing software
  • Happy by Nature
  • Quick learner and highly trainable

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Sales Manager - Energy Storage (WFH - Davao)

Lennor Group, Davao
1 week ago
About Lennor GroupAs a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently.Our brand, Lennor Metier, is a leading recruitment agency and headhunting firm in the Philippines, partnering with reputable companies to source top talent for...

BUSINESS SOLUTIONS OFFICER (DAVAO)

Bank of the Philippine Islands (BPI), Davao
1 week ago
The Business Solutions Officer will be responsible for acquiring new SME loan clients and developing penetration in an assigned sales territory targeting SMEs, Business Owners, Sole Proprietors, Professionals, and the like. To excel in this role, you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and...

Logistics Coordinator for Awesome CX by Transcom - Davao

Awesome CX, Davao
1 week ago
Logistics Coordinator for Awesome CX by Transcom- DavaoAwesome CX by Transcom is looking for talented individuals like you to join our awesome team!Be a CS/Logistics Coordinator for our Awesome CX by Transcom Davao site. This role will focus on providing customer support while ensuring smooth coordination of logistics operations, leveraging tools like Gorgias and ShipUp, and supporting the team with...