Urgent Hiring! | CSR Insurance Account (Day Shift) | MOA, Pasay

EXL Service Philippines, Inc.


Date: 2 weeks ago
City: Pasay
Contract type: Full time

Roles and Responsibilities

  • Interact with the customers to provide them with the information and assistance they need on our client’s products and services over the phone.
  • Create, manage, and drive closure on service requests.
  • Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.
  • Typically handles straightforward problems/issues and refers more complex issues to senior staff.
  • Provide excellent customer service by focusing on providing a great experience.


Minimum Qualifications

  • At least Senior High School Graduate
  • Minimum of 1 year of experience in a BPO setting
  • Strong English Communication Skills
  • Amenable to work on-site MOA, Pasay City


What we offer:

  • Competitive Pay & Rewards – salary packages designed to value your skills
  • Comprehensive HMO Coverage – for you and your dependents
  • Learning & Development – upskilling, certifications, and growth programs
  • Career Advancement – clear paths for promotion and mobility


How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Product Operations

Enviro Scope Synergy Inc., Pasay
1 week ago
Oversee daily product operations to ensure efficiency and effectiveness.Develop and implement business strategies to enhance product performance.Lead and mentor cross-functional teams to achieve operational goals.Monitor metrics and KPIs to drive continuous improvement.Facilitate communications between departments to streamline processes.RequirementsEducational Qualifications: Bachelors degree in Business Administration, Operations Management, or any Agriculture related fieldExperience Level: 10+ years of experience in product operations or...

Maintenance Control Planner

Cebu Pacific Air, Pasay
2 weeks ago
DepartmentMaintenance Control CenterEmployee TypeProbationaryCebu Pacific ’s commitment to ensuring every Juan’s safety at all times will always be a top priority. Our Engineering & Fleet Management team leverage on their technical expertise and strong partnership with various business functions in upholding our commitment to our aircrafts’ airworthiness, safety, and reliability, of our growing fleet, aligning with the highest aviation standards....

Omnichannel Media Lead

HR TechX Corp., Pasay
2 weeks ago
Responsibilities:Develop an integrated retail media plan across key retailersDefine the retail media investment framework balancing trade, shopper, and brand budgetsPartner with brand teams to align retail media campaigns with national brand and digital plans.Lead omni-channel retail activation from in-store displays and sampling to digital shelf, search, and on-platform ads.Manage retail media networks (RMNs) both retailer-owned and third-party platforms.Ensure data-driven targeting...