Urgent HIring - Billing and Collection Associate - 18K

Dempsey Resource Management


Date: 3 days ago
City: Makati City
Contract type: Full time
Job Qualifications

  • Bachelor’s degree in Business Administration, Finance, Accounting, or any related field
  • Relevant work experience is not required but considered an advantage (e.g., billing, invoicing, collections, accounts receivable, call-based follow-ups)
  • Solid understanding of billing and collection processes
  • Proficient in Microsoft Excel and other MS Office applications
  • Strong written and verbal communication skills
  • Customer service-oriented with a proactive and professional attitude
  • Quick learner, with willingness to adapt to new systems and processes
  • Familiarity with ERP systems and Smartsheet is a plus
  • Willing to render overtime as required by business needs
  • No licensure required

Job Description

  • Process regular billing.
  • Handles client/customer (internal and external) concern.
  • Performs other duties and responsibilities as maybe assigned by the immediate superior.
  • Process and maintain accurate customer billing information
  • Generate invoices and statements in a timely manner
  • Track and monitor outstanding accounts receivable
  • Communicate professionally with customers via phone, email, and mail to collect overdue payments
  • Research and resolve billing discrepancies
  • Process customer payments (including online payments)
  • Apply late fees and penalties according to company policy
  • Escalate unresolved accounts to designated personnel when necessary
  • Maintain detailed records of all collection activities
  • Prepare reports on collection performance metrics
  • Adhere to all company collection policies and procedures

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