Truck Supply Site Lead - Operations, Middle Mile, SPX Express (Calamba, Laguna)

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

• Truck Availability Management:

• Ensure a sufficient fleet of trucks is available to meet daily operational requirements.
• Monitor truck utilization rates and make adjustments to avoid delays or shortages.
• Coordinate with drivers, 3PL management team, and Mid Mile deployment team to optimize truck deployment.

• Develop and manage a scheduling system to allocate trucks for various tasks and routes.
• Ensure timely delivery of goods and manage truck fleet resources effectively.
• Collaborate with other operational teams to accommodate changing demands or unexpected changes in schedules.

• Track and analyze fleet performance to identify areas for improvement.
• Report on key metrics, including truck availability, maintenance status, and performance efficiency.
• Recommend improvements or strategies to optimize fleet operations and reduce downtime.

• Understands truck inventory of the partners, including monitoring the acquisition of new partners or replacement units.

• Act as the primary point of contact for truck-related issues within the operation.
• Provide regular reports and updates on truck availability, issues, and performance to senior management.

• Experience in managing fleet operations, scheduling, or truck supply roles is advantageous.
• Proven experience in logistics, transportation, or fleet management (at least 2-3 years, with team management experience)
• Strong organizational and time-management skills.
• Ability to manage multiple tasks and prioritize based on operational demand.
• Excellent communication and problem-solving skills.
• Knowledge of safety standards and regulations in transportation.
• Amenable to be assigned in Calamba, Laguna