Training Delivery Specialist
MicroSourcing
Date: 2 weeks ago
City: Pasig City
Contract type: Full time
Position: Training Delivery Specialist
Location: Ortigas, Pasig
Work Setup & Shift: Onsite | Shifting
Why join MicroSourcing?
You'll Have
As a Training Delivery Specialist, You Will
Non-negotiables
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Terms & conditions apply.*Terms & conditions apply
Location: Ortigas, Pasig
Work Setup & Shift: Onsite | Shifting
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a Training Delivery Specialist, You Will
- Deliver training sessions ranging from individual coaching to large group facilitation
- Plan and adjust training schedules in response to operational needs and unforeseen changes
- Participate actively in meetings to stay aligned with team and organizational objectives
- Prepare and plan for upcoming training sessions based on current and future operational requirements
- Create and update e-learning modules and training materials to reflect current operational practices
- Recommend and implement improvements to existing training programs and materials
- Prepare comprehensive training reports and conduct post-training analysis to assess effectiveness and outcomes
Non-negotiables
- At least 2 years in college (Associate Degree or equivalent coursework)
- Minimum of 2 years’ experience in the travel industry (Preferred but not required)
- At least 2 years of experience as a Trainer in a BPO setup, handling training delivery and facilitation
- Experience managing large groups in a blended learning environment
- Six Sigma certification is an advantage (Preferred but not required)
- Strong ability to create and develop effective learning materials tailored to operational needs
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Terms & conditions apply.*Terms & conditions apply
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Onsite Manager (BPO - Telco Account)
DemoPower Philippines Inc,
Pasig City
1 day ago
Lead and manage daily operations of the contact center, ensuring service levels, quality standards, and KPIs are consistently met or exceeded. Review and analyze operational data and trends to drive informed decision-making and strategic planning. Coach, mentor, and develop team members to maximize performance, engagement, and professional growth. Conduct workforce planning and capacity management to meet staffing requirements. Maintain proactive...
Payroll Administrator
ResultsCX,
Pasig City
4 days ago
Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods.In This Role You WillPrepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting compliance requirements, and providing audit referencesEnsure the accuracy of preliminary and final payroll reports, time sheets,...
Human Resources Associate
IHG Hotels & Resorts,
Pasig City
4 days ago
An Employee Relations and Labor Relations Associate plans and executes employee events and activities on an annual, seasonal and monthly basis. They oversee all aspects, including budget, décor, documentation, program, and more. They also handle labor concerns such as disciplinary cases following specific format and protocol, from filing of statements and incident reports of individuals to organizing and administration of...
