Trainer (Sta. Rosa Site)

Afni, Inc.


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
Description

Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.

Essential Functions and Responsibilities:

  • Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner that promotes the transfer of knowledge and application of skills.
  • Instructors promote retention through the effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance.
  • During instruction, provide and manage an environment that fosters trust, learning, and performance.
  • Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for a specific mode of learning.
  • Assess student learning and performance using evaluation models and tools appropriate for the environment.)
  • Mentor and coach apprentice instructors; train newly assigned instructors; coordinate training activities including operation, quality, and HR presentations.

Requirements

Skills/Qualifications:

  • at least 2 years completed in college with a minimum 1-year work experience of the same nature and/or title in a BPO setting
  • Amenable to work on-site in Sta. Rosa, Laguna.
  • Amenable to work on a night schedule
  • Skill in Verbal and written communication to analyze, interpret, and address training needs
  • Knowledge of PC applications such as MS Office, Tableau, etc.
  • Ability to work in a dynamic and time-critical environment
  • Ability to be flexible and quickly adapt to changing business needs and processes

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Architecture Anlyst

Optum, Quezon City
7 hours ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive...

Order To Cash Analyst

IBM, Quezon City
4 days ago
IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and...

Content Moderation Trainer

MicroSourcing, Quezon City
4 days ago
Discover your 100% YOU with MicroSourcing!Position: Content Moderation - TrainerLocation: Metro ManilaWork setup & shift: Onsite | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.A Collaborative Spirit: Work with dynamic teams in a supportive, people-first culture with company-hosted...