Total Rewards Specialist

Job Summary:

In this role the Avanade Specialist is responsible for the day-to-day benefits management in defined region/s, partnering with local Avanade and Accenture HR, Total Reward teams and HR Shared Services.

Key Responsibilities

The key responsibilities include, but are not limited to:

Enrollment - Support new joiner enrollment / change in status or separation process with employees and benefits provider within established process (including education or employee inquiries)

Data & reporting - Create and share data reports with vendors for the management of benefits including enrolment of employees using both vendor tools and internal excel files.

Procurement/Budgeting - Support processing invoices and supporting new vendor payment set up and/or changes. Liaise with finance to ensure accurate benefit budgets are included in Fiscal budgets

Payroll – Liaise and be the main regional contact with payroll to ensure benefits deductions are correct.

Employee support & education - Provide guidance to employees regarding benefit plans, claims, benefit related payroll and eligibility

inquiries. Processing death claims/raising OH cases and income protection cases working with Avanade and Accenture HR Teams.

Knowledge Transfer – Support regional benefit knowledge transfer from Avanade to HR shared services

Vendor Management – Drive regional renewal discussions with Vendors and Brokers as required.

Policies and Education – Update local policies and HR support articles. Support regional employee communication and education sessions

as required working with vendors.

Compliance – Work with internal Data Security and Governance teams to ensure regions remain compliant with benefit changes and

updates.

(As applicable) Works Council/Trade Unions – Support content creation for work councils or trade union benefit negotiations

Must Have:

Experience working in a Benefits and/or HR Operations role

Experience creating communications and updating policies

Strong organization and time management skills

Stakeholder management skills