Total Rewards and Benefits Manager

Transcom is looking for talented individuals like you to join our awesome team! Be the next PH Total Rewards Manager for our Transcom Pasig site.

Join our Transcom Family as a Total Rewards and C&B Manager!

To oversee HR Compensation & benefits (Total Rewards) focusing on benefits administration, total rewards management, ensuring compliance and optimizing compensation strategies to attract and retain top talent in the Philippines across Transcom and Awesome CX entities.

Essential Duties & Responsibilities:

• Responsible in evaluating and making recommendations on compensation and benefits programs and strategies to attract and retain talents
• Assesses the effectiveness of current programs and aligns total rewards strategy with the company’s long-term strategic goals, financial position, and the competitive landscape.
• Ensure accurate and timely inputs of the TR/C&B team into payroll, PR/PO payments to TR/C&B suppliers, etc.
• Oversee the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Manage vendor relationships with HRIS vendor, banks, HMO provider, and other third party vendors related to existing and future compensation and benefits programs.
• Ensure all compensation and benefits plans comply with local laws and regulations.
• Develop communication strategies to enhance employees’ understanding and appreciation of total rewards packages.
• Lead a team of HR practitioners specializing in Compensation/Total Rewards, Benefits, and Clinic Management
• Foster a culture of continuous learning and development within the total rewards team.
• Succession planning within the Total rewards/C&B team

Additional Specific Duties & Responsibilities:

• Manage and establish an efficient and integrated setup of interfaces between Payroll, Total Rewards, HR Controlling and finance to have strong headcount, budget and cost tracking processes in place
• Responsible for personnel and non-personnel cost planning, tracking and related queries
• Review periodic cost center reports and provide information on personnel cost tracking to the cost owners
• Define and implement cost management and planning processes by leveraging and utilizing existing tools and systems to ensure planning/cost control capabilities are met
• Collect and disseminate information and updates on annual planning cycle
• Responsible for overall budget and cost tracking of HR function and works closely with leadership to ensure solid planning during Accrual Costing/ Monthly updates.
• Deliver against timely and fact based decisions in line with legal and policy requirements
• Local audit support for DOLE, internal audits, corporate audits, etc.

What we are looking for:

To be successful in this role you must

Educational Background:

• University degree in Business, Finance, Human Resource Management or related field

Work Experience:

• Experience in multiple areas of HR particularly Compensation and Benefits, expertise in compliance and controls
• Experience in a BPO, shared service, customer service or HR function (preferred)
• Experience in Reporting and presentation to Sr. Leadership
• Enabler for change with strong drive for constant improvement
• Knowledge of audit standards
• Experience in managing relationships with government agencies such as SSS, Philhealth, Pag-Ibig, and BIR

Skills Requirements:

• Deep knowledge of budget, accounting process and Total Rewards practices
• High degree of accuracy and attention to detail
• Fluent in English

What's in it for YOU

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are providing these employee benefits, which you'll be able to utilize once you join our team!

• Day 1 HMO
• 24/7 Teleconsult
• Free Psychologist Consultation
• In-house & Online Pharmacy
• Scholarship Program
• Retirement Fund
• Free Meal & Medicine (through Transcom’s Tap Card Rewards)
• Loyalty Incentives
• Accidental & Life Insurance
• Free Shuttle Service

What Life at Transcom is like

Transcom is a firm believer in putting people first. We have cultivated a culture of focusing on and caring for our employees, ensuring that they are provided with rewards, privileges, and amenities that are relevant, valuable, and easily available.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.